Workshop Manager 5 Star Luxurious Private Game Reserve KwaZulu Natal

We are now in search for an experienced and hands-on Workshop Manager for a world class 5* private game reserve in KwaZulu Natal

Duties and responsibilities
 Fleet Management
 Generators
 Administration
 Workshop Staff

Job Specification
Fleet Management
 Vehicle & Plant Inspections
 Service Schedule
 Services of Vehicle & Plant
o Ensure maximum turnaround of vehicles in the workshop.
o Minimize down time of all vehicles.
o Ensure that workmanship is of the highest possible standard.
o Quality control and testing of vehicles. Required to drive as many of the vehicles on the
reserve at least once per month.
o Test drive every vehicle that comes out of servicing – to ensure that every vehicle has
been serviced/repaired to the highest standard.
o Liaise with H.O.D’s on any large costs and/or delays in vehicle repairs.
o Ensure that game drive vehicles are presentable “in the eyes of the guest” at all time.
o Follow up on all outsourced work and ensure that it is of the required standard.
o Liaise with group Fleet Manager on major repairs.
o Update Reserve management on condition of fleet and advise when equipment becomes
costly to maintain.
o Responsible for the maintenance/servicing of all standby generators on the reserve.
o Ensure that they are always in good working order and are reliable

 Month End
o Stock Take

 Responsible to do a physical month end count with the WORKSHOP STOREMAN
 Submission of stock value is sent to finance/accounts together with recharges
at the end of the month.
o Recharges

 Ensure that all spares coming out of the storeroom are fitted on the vehicles
 All spares are charged out to the vehicles that they have been fitted onto
 All recharges are sent to the accounts/finance team at month end
 Compile a summary of recharges at the end of each month – this is sent to
finance/accounts team

 Spares & Parts
o Responsible for the ordering of vehicle spares and ensuring that company is not overpaying
for parts.
o Make sure that spares ordered are received
o Invoices processed and submitted timorously for payment in the same month of receiving
o Ensure that a healthy par stock is maintained
o Ensure that the storeroom is secure at all times and there are tight controls
o Make sure that all stocks are secure and that there is no pilferage.

 Quick-books
o All invoices for goods received to be captured in quick-books as soon as possible but
within the same calendar month of invoice date
o All stock on quick books to be allocated to the correct vehicle
o At month end all invoices are closed, printed and placed in the correct vehicle files
o Back up the Quick Book file onto an external hard drive every month

 Vehicle Files
o Create & Maintain a file for every vehicle
o Job cards and invoices to be filed at the end of every month into the relevant vehicle

 Invoice Files
o Create & maintain a file for all invoices
o To be filed as per supplier

 Vehicle Licensing
o Ensure that all vehicles are licensed and road worthy
o Create and maintain a separate file for all vehicle log books and licenses

 Telephones
o Responsible for the workshop telephone and cell phone
o Personal calls to be deducted from company cell and landline phones.

 Petty Cash
o Submit a monthly reconciliation to accounts/finance of the workshop petty cash
o Ensure safe keeping of petty cash in the workshop office

 Workshop Expenses Budget Line
o Responsible for this budget line
o Report queries on Management Accounts and Ledgers to the Reserve manager or
Financial Controller
Workshop Staff

 Recruitment
o Responsible for hiring and vetting of all workshop staff.
o Responsible for induction of staff/filling in all necessary paperwork associated with
hiring of new staff

 Ensure that all workshop staff have a Letter of Employment
 Provident Fund forms are signed and completed
 All other necessary staff file paperwork (Medical Aid/ID copies/bank
accounts/salary is communicated to HR/Payroll accounts
 3 month performance reviews are completed on their due date and record sent
to HR

 Staff Development/Motivation
o Ensure that all workshop staff has the technical know-how to repair vehicles/plant &
perform their jobs efficiently.
o If lacking need to do training.
o Identify growth opportunities for workshop staff.
o Have regular team building exercises with workshop staff.
o Six monthly performance reviews done with all Workshop Staff members and filed with

 Control & Discipline
o Responsible for giving permission and controlling all workshop staff visitors.
o Responsible for dealing with any workshop staff disciplinary issues.
o Day to day management of workshop staff.
o Familiar with company Disciplinary Policy and Procedures.

 Communication
o Responsible for communicating relevant information to staff through formal meetings
weekly or as and when required.
o Updating the workshop notice board with relevant information pertinent to the
workshop staff.

 Health & Safety
o Ensuring that all staff is wearing the correct uniform and safety gear when operating
workshop equipment.
o Ensuring that all workshop machinery is safe/certified and legally compliant.
o Ensure that all staff operating tools & machinery within the workshop are competent
and fully trained
o Ensure that the workshop first aid kit is fully stocked
o Ensure that there is always a First Aid trained staff member on duty at all times
o Ensure that Positive Health training takes place timorously in conjunction with the
lodge positive health champion.
o Ensure that workshop staff accommodation is kept clean and safe at all times.
o Ensure that the workshop and its environs are kept neat/tidy and clean at all times

 Time Book
o Responsible for the Workshop Staff time-book

 Leave
o Responsible for Workshop Staff leave cycles and recording of leave.
o Keep track of staff sick leave, family days.

 Communication skills – with guests and fellow staff members
 Standard of your work must exceed
 Good organisational ability
 Lateral thinking ability
 Initiative
 Must adhere to World Class Hospitality and Service Standards
 Professional, courteous
 Must be able to lead people and correct things when needed
 Honest, have good integrity, proactive and driven person who has career ambition

 Hospitality
 Environment
 The surrounding communities
 The country
 Company Knowledge
 Valid unendorsed SA driver’s license essential.

 Must have at least 3 – 5 years’ experience as a Manager in a similar sized operation.
 Must be experienced/qualified in all vehicle mechanics

 Able to handle pressure, and still operate effectively
 Energetic, proactive person
 Good interpersonal skills – able to function as part of a team
 Attention to detail and initiative
 Diligence and self-motivation to meet deadlines and keep on top of your job
 Willingness/ability to share information and teach and inspire others

To apply please forward your updated CV in MS Word format to

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