We are currently in search of an Assistant GM couple for an exclusive privately owned Villa on the coast of Mozambique

We are currently in search of an Assistant GM couple for an exclusive privately owned Villa on the coast of Mozambique.  The ideal couple must be strong in maintenance and front of house.

The ideal couple;

Him: Strong focus on Landscaping, Maintenance, Boats, Security.

Her: PASSIONATE ABOUT GUEST DELIGHT AND HOSTING, housekeeping, administration, logistics, stock control, guest bookings/flights and overseeing the Chefs.

Combined: Staff Training & Development, F&B, Service, Supplier relations.

Her role will mostly oversee the day to day running of the Villa. This is a diverse role that requires a high level of attention-to-detail. The Housekeeping, F&B Service and Kitchen Teams of the house will take direction and report into this position. She will also be responsible for all planning and logistics of guest bookings as well as supplies for the house (i.e. flowers, fresh produce, interior garment procurement, etc)

His role will mostly oversee the day to day upkeep, repair and appearance of the Villa and grounds. This role is responsible for a number departments with landscaping, maintenance and security teams taking direction and reporting into this position. The property has a number of high maintenance items such as air-conditioners, 2 generators, desalination plant, water plant and boats.

Scope of work:

Characteristics required

  • Flexibility
  • Reliability
  • Creativity
  • Entrepreneurial skills
  • Passionate about guests
  • Have loads of energy
  • Hardworking and hands-on
  • Presentation
  • 5* Hospitality background (food, beverage, service, housekeeping, guest relations)
  • Strong Training and Development background 
  • Sound knowledge and understanding of maintenance/project management
  • Critical thinking/creativity/adaptability/problem-solving is key
  • Team-building and staff morale
  • Good Financial acumen (budgeting)
  • Maintain good working relations with locals and local authorities
  • Strong Procurement and supplier relationships
  • Great personality – calm, content, kind, patient, confident, firm but fair

Skills required:

  • Strong 5-star hospitality experience in particular including food and beverage service and stock control
  • The candidate should have worked in remote areas or on yachts
  • Experience of having worked on Islands is beneficial
  • Planning and organizational skills
  • A good understanding financial management
  • Good Human skills and the ability to manage
  • Good administrative skills
  • Knowledge of the day to day finances of a small business
  • Maintenance experience and or maintenance planning skills
  • Basic IT & Wi-Fi understanding

The manager/s will be responsible for the day to day running of the Villa, taking care of guests needs – maintaining a focus on guest delight and ensuring that the physical product is in pristine condition at all time

The couple I am in search of must meet all the requirements and have the experience I am looking for, you will have managed a 5 star luxury property for 4-5 years. You should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with tasks at hand, be decisive and adaptable. If you have the knowledge, skills, required experience and this sounds like a challenge you are ready for I would love to hear from you.

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