We are currently in search of a very VIBRANT and ADVENTUROUS relief lodge manager for our 5 star game lodge in KZN

We are currently in search of a very VIBRANT and ADVENTUROUS relief lodge manager for our 5 star game lodge in KZN. The ideal candidate must come from a 5 star background experience.


  • Meet every guest and ensure they know who is looking after them
  • Ensure our brand standards are always maintained in all areas that make up the guest experience
  • Represent the company brand in appearance and behaviour
  • Create an environment where the company culture is fostered
  • Innovate new ideas and ways to edge the brand and improve
  • Ensure that our culture of rewarding and recognizing of staff is followed through all levels of the lodge
  • Ensure that training & development of staff is coordinated
  • Ensure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resources
  • Ensure the &Beyond Hospitality DNA is known by all
  • Relief for the Lodge Manager  when on leave
  • Hosting alternative nights
  • Assist in placing and monitoring of all lodge operational stock orders
  • Any other service and hospitality training as needed


  • At least 2 years relevant experience in a 5 star operation
  • Managerial experience key
  • Company Knowledge
  • Valid unendorsed SA driver’s license essential


  • MS office knowledge
  • Communication skills – with guests and fellow staff members
  • Lateral thinking ability
  • Initiative
  • Professional, courteous, hospitable to guests
  • Must be able to cope under pressure to meet guests needs
  • Leadership
  • Organizational abilities
  • Honest, have good integrity, proactive and driven person who has career ambitions
  • Good interpersonal skills
  • Passion for guest delight
  • Team player
  • Diligence and self-motivation to meet deadlines
  • Willingness/ability to share information and teach and inspire others
  • Wine & Food experience preferred


  • Experience in the service industry especially in dealing with guests and staff
  • Managerial experience
  • Finance experience (understanding management accounts, capex)
  • HR Knowledge

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate we would love to hear from you.

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