We are currently in search for a experienced DMC Product Coordinator to be part of a pre-opening team based in Randburg

We are currently in search for a experienced DMC Product Coordinator to be part of a pre-opening team based in Randburg

Please forward your CV to daylin@broadhorizons.co.za

BACKGROUND

A new Start Up Destination Management Company (DMC) with local knowledge, expertise and resources, working on the design and implementation of tour itineraries in East Africa. The company provides both a creative and professional level of expertise when preparing safaris tailored specifically to the client’s unique brief and budget.

This startup will be focusing on positioning themselves as a high-tech/experiential travel solution focused on the next generation of travel, with a high focus on community engagement and diverse experiences.
The business will focus on product delivery in East Africa, initially looking at opportunity of expansion in other Africa markets.
Areas of operations will be 1. Tanzania 2. Kenya 3. Rwanda 4. Uganda
Area of sales will be based in South Africa and source markets.

 

GENERAL RESPONSIBILITIES

Be the key member of the Start Up team. Work closely with CEO to map, define, develop and design the structure of the company.

 

SPECIFIC RESPONSIBILITIES

 

  • Development and maintenance of the administration core of the business.
  • Standardize approaches to information delivery.
  • Review office systems and procedures to ensure support for staff and the efficient turnaround of all processes.
  • Help define service and product delivery and collect essential data.
  • Create and maintain a database that is robust, contains accurate information and is regularly updated.
  • Manage the database development, and provide analysis and data to the CEO and other teams.
  • Continue to build/grow a data-driven strategy and culture that encompasses data acquisition and leading business intelligence and reporting tools, and analytics as well as partnering on data initiatives that lead to actionable recommendations.
  • Provide efficient data capture of all property rates in the system, and ensure that they are entered correctly and in a timely manner.
  • Input other system content.
  • Create reports to better understand how the business needs to engage with both suppliers and agents.
  • Manage inquiries and the turnaround of response to agents on sales enquiries.
  • Manage all sales engagements.
  • Design and develop product offering together with the CEO.
  • Itinerary design and writing.
  • Maintain a working knowledge of the latest technology and trends.
  • Influence change in the organisation by evaluating how analytic techniques and empowerment can optimize every aspect of our business lines.
  • This position will grow into a management position with the focus on setting up a sales cluster by January 2020 and managing the sales and product cycle of the business
  • Other roles and responsibilities as mutually agreed upon to grow and develop the business.

 

 

REQUIREMENTS

 

  • Strong written and verbal communication, presentation, and technical writing skills.
  • Deep experience in Safari offering and guests experience expectations.
  • Deep experience in statistical analyses, data visualization, data mining, and data cleansing/transformation.
  • Strong project management skills and ability to influence cross-functionally in a rapidly evolving business environment.
  • Ability to manage multiple/concurrent projects.
  • Excellent and organized administrator.
  • Passion and drive to be a disrupter with a strong entrepreneurial drive.

 

SKILLS:

  • Strategic thinking;
  • Project management;
  • Leadership and team building;
  • Knowledge of creating and managing databases and sales engagements;
  • Ability to work across teams, and independently;
  • Analytical and technical mind-set;
  • Detail focused

 

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate, I would love to hear from you.

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