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Waiters required for 5* hotel in Hermanus
My client is a 5 star world class property in Hermanus and is recruiting Waitron’s.
The applicant must have;
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Previous experience in a 5 star establishment or similar environment would be beneficial
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Well groomed, friendly and presentable
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Ability to contribute towards and maintain high standards within the restaurant
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Energetic and willing to interact with guests
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Ability to work under pressure
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Must be hard working and dedicated
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Must be a team player
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Willing to work shifts
Salary negotiable and excellent tips structure.
Apply by sending your CV to gavin@broadhorizons.co.za
Travel Consultant – Joburg
Travel Consultant
Date Job Posted: 12-Jul-2010
Location: Sandton
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Interaction with both guests and travel planners, telephonically & via email
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Planning and designing itineraries for travel planners and guests
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Handling reservation requests from either e-mail, telephonic or fax
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Processing of reservations from quote to finalising, including reservations, invoicing and travel documents
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Professional servicing of our dynamic Travel Planners
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Selling of our products and services
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Interaction with colleagues, guests and suppliers
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Maximum 24 hours turn around time on all enquiries
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Saturday duty and Cell phone Duty on a rotation basis
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Public Holiday duty and Cell phone Duty on a rotation basis
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Backup for colleagues when they are away from the office
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Expanding product knowledge through attending training sessions
KNOWLEDGE REQUIRED:
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A good knowledge on any of the destinations that we promote – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles
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A good knowledge on FIT and Groups policies and procedures
- Understanding of tour operating and general reservations procedures
SKILLS REQUIRED:
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Communication skills and fluent in written and spoken English
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Telephone and selling skills
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Organisational skills which include time management and prioritising of tasks which will require a person who enjoys dealing with detail
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Understanding of travel industry through study or work experience
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Working in an orderly manner to ensure that files can be continued by other consultants when necessary
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System skills required include
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Computer literate with experience with Word and Outlook
Use of banners
Compiling itineraries
First Responses
Guest Feedback
Quoting & Booking local and international flights
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Working experience in Tourplan, preferably Groupbook
Loading quotes
Allocating space
Overriding rates
Quoting adult and child rates
Quoting group and guide rates
Invoicing
Crediting
Thorough understanding of accounts summary
Arranging refunds
Daysheets
Vouchers
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Working experience in GDM
Loading Opportunities
Updating guest profiles
Relating guests
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Working experience in E-res
Looking up availability and reservations
Making reservations
Amend reservations
Cancel reservations
PREVIOUS WORK EXPERIENCE REQUIRED:
Minimum of two year’s previous tour consulting experience required
A bit about the position, what is involved and what I am looking for in the candidate;Interaction with both guests and travel planners, telephonically & via emailThe position involves;Planning and designing itineraries for travel planners and guests.
Salary R 8000.00 + commission incentive.
Email CV and references to gavin@broadhorizons.co.za