Revenue Manager Luxury Tour Operator Sandton

We are searching for a REVENUE MANAGER to work with closely with the Reservations, Sales, Marketing and Finance teams to grow revenue and improve the yield of the business for a LUXURY TOUR OPERATOR in SANDTON. This individual should have a unique combination of business acumen, technical data-analysis skills, ability to focus on detail and process, and creative problem-solving ability. This position is not a traditional hotel-type revenue management role.

KEY OUTPUTS

Forecasting and Revenue Management

Revenue forecasting for both lodge and touring businesses, including:
Weekly forecast production
Tracking of forecast accuracy over time and suggesting amendments
Assist with design and costing of tactical offers, including assisting the sales team with targeted market- and agent-specific offers
Track the effectiveness of offers

Analysis and Reporting

Support the business with ad-hoc information / reporting requests
Provide support in analysis required for setting annual lodge rates
Provide support in analysis required for setting annual group revenue budgets

Yield Management

Assist with the design and development of a standard suite of Yield reports, and be responsible for implementation and periodic reporting
Responsible for monitoring, driving and reporting on adherence to various yield- and reporting-related reservations processes.
Assist with requests for rate and/or policy exceptions within an agreed span of control
Assist with assessing the impact of, and materialisation of, group and series business

Technical Improvement

Provide guidance and support to the business specifically in Excel-related process-improvement

QUALIFICATIONS

· Commercially- or Tourism-focused degree or diploma preferred
· Experience working in a tour operator and/or lodge/hotel business, ideally in a yield/revenue management position
· A good knowledge of Tourplan
· Must be proficient with MS Office Packages and specifically be able to demonstrate superior MS Excel abilities, including the creative use of Excel to solve business problems.
· Experience using SQL an advantage

SKILLS

· Understanding of business principles, including principles of revenue and yield management and maximisation.
· Strong ability to analyse data and trends, draw conclusions, identify problem areas, and suggest solutions
· Integrity and fairness in decision-making
· Focused on quality and extreme attention to detail

PERSONAL CHARACTERISTICS

· Excellent communication skills, both written and oral
· Team player who works productively with wide range of people in diverse teams
· Diligence and self-motivation
· Attention to detail
· Hard working

This is a permanent full-time contract.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for.

Please send me your CV with an recent face photograph, details of three contactable references and a letter motivating your application.

Due to the amount of CV’s we anticipate for this appointment we will only get back to those candidate who are shortlisted. If you have not heard from us within two weeks, please consider your application as unsuccessful on this occasion.

Please forward all CVs to charlee@broadhorizons.co.za

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