Relief manager 5 star World Class Private Camp Botswana

Relief manager 5 star World Class Private Camp Botswana

We are now in search for a Relief Manager for this 5 strar World Class Safari Camp in Botswana.

The position requires strong all round Lodge Management experience including operations, guest relations and staff/HR management. The ideal candidate will be a switched on, organised multi-tasker that has a personable approach. In terms of experience, a number of years at Lodge Manager / GM level of a 4 or 5 star safari lodge is required for this role.

The Lodge Manager position requires assistant or lodge management experience at a 5 star lodge property. The successful candidate will be involved in the day-to-day management alongside the GM, must be fantastic at hosting and have excellent guest relations skills and passionate about Guest delight !!!

The position in brief;

Welcoming and checking in of guests
Daily lodge banking and flight reports and reconciliations
Completing all month-end duties as per Lodge Accountant,
Compiling, monitoring and controlling of budgets during the financial year
Stock takes and control at month end
Financial and operational business reports to General Manager
Attendance of management meetings
Managing stock control
Managing Bar service and control
Management of guest delight activities
Overall oversight of hospitality food, general appearance and management of maintenance issues
Ensuring inter-lodge communications when guests move on to other lodge’s assisting with preparing Welcome Notes and Indemnities, as required
Ensuring children visiting lodge receive special kiddies menu, Planet Manager packs and are looked after accordingly
Hosting at meals as required and per schedule
Assisting with Site Inspections
Staff – Skills Development and empathy
Drive community development projects in conjunction with the Africa foundation

The ideal candidate;

Good command of the English language
An outgoing, warm, friendly personality
Confident and comfortable around affluent people
Well presented, Honest, Diligent and self-motivator
Have the ability to work under pressure and meet deadlines
High energy levels
Good staff motivator skills
Passionate about creating memorable experiences for individuals
Good interpersonal skills
Sense of urgency
Passionate about guest delight
Attention to detail
Diligence and self-motivation to meet deadlines
Willingness and ability to share information, teach and inspire others

Previous work experience required;

Minimum 2 years’ experience in managing a lodge
Experience running a Lodge or Camp a must

If this sounds like a challenge you are ready for, you have been in a management position in a 5 star Lodge property, you are passionate about World Class service delivery, ambitious and self driven, I would love to hear from you. Please email your CV along with a clear face photograph, details of three contactable references and a letter motivating your application.

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