Lodge Wholesale Travel Consultant Sandton

Date Job Posted: 06-Jul-2014

Location: Sandton

Our staff are the strength and the future of this company. We are now in search of an experienced Travel Consultant with wholesale experience

KEY OUTPUTS:

Creative and out of the box planning and designing of leisure FIT tailor-made itineraries for our lodges/camps in combination with some 3rd party product
Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents
Proactive designing of itinerary ensuring routing and product knowledge is applied to providing the operator with best itinerary for their guests
Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers
Upholding the values of the company
YIELDING OF BEDS

KNOWLEDGE REQUIRED:

Good understanding of delivering excellent service to agents/guests
An in-depth knowledge of Tourplan or a similar booking system
An in-depth geographical, logistical and product knowledge of South, Southern or East Africa
A willingness and aptitude to learn

SKILLS REQUIRED:

Communication skills and an excellent command of the English language (spoken and written)
Time & desk management including working in an orderly focused manner
The ability to work under pressure and show initiative
Understanding of the travel industry – inbound Tour Operating specifically would be preferable
Attention to detail
Elaborating in writing explanations or descriptions
Exceptionally client/guest focused
Must be computer literate and have an in-depth knowledge of Word and Excel
Calm and professional manner of servicing agents/guests
An independent, curious and “can do it” nature

EXPERIENCE REQUIRED:

Must have at least 3 – 5 or more years inbound tour operating experience

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.

If this sounds like a challenge you are ready for and you have the required knowledge, skills and experience then I would love to hear from you. Please email me your CV with details of three contactable references and a clear face photograph.

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