Lodge Manager 5 Star Super Luxurious Tented Camp Tanzania

We are now in search for a Lodge Manager for a 5 star super luxurious tented camp in Tanzania.

The camp is situated within easy reach of one of the most famous fording points of the annual wildebeest migration. Each June and July it provides the perfect vantage point to enjoy the unique sight of vast masses of animals making their dramatic river crossing. During the other months of the year, game drives venture onto the wide open plains of the Western Serengeti to encounter a multitude of wildlife, from huge buffalo herds to leopard and cheetah. Dense riverside thickets hide a multitude of delights, from the acrobatic antics of colobus monkeys to the brilliant plumage of dozens of bird species.

KEY OUTPUTS:

 Overall management of the lodge, including operations, guest experience, R&M, kitchen, financial and staff management and development
 Budget and forecast creation, management and control in conjunction with the Lodge Administrator and the Regional Finance Manager. Management of the lodge CAPEX programs
 Human resource management and staff development
 Infrastructure – development and maintenance of all infrastructure
 IT – maintenance IT
 Security – security, emergency response and fire control
 Healthcare – reviewing healthcare facilities and evacuation arrangements
 Environmental health – waste, sanitation, mosquito and pest control
 Government – liaison with local, regional and national Government and relevant stakeholders in conjunction with the Regional Manager. Compliance with local licensing, permits etc.
 Conservation and Community – working with the Africa Foundation in conservation and community projects and partnerships arrangements
 Sustainability – responsible for ensuring sustainability targets are met and improved upon year on year
 Risk Assessment – ensure lodge is risk assessment compliant
 Lodge Marketing – management of the lodge social media platforms, including Facebook, Instagram, etc.

HOSPITALITY

 Build upon the existing guest experience to create new ideas and to ensure the product remains fresh and modern, whilst staying true to the history of the area – this includes guest delights, accommodation, food, staff, activities
 Building relationships with new and repeat guests
 Maintaining and reinforcing an environment where the brand standards are continuously met and visible throughout the daily functioning of the property.
 Ensure lodge to do lists are actioned and completed (within budget)
 Maximize efficiency in procurement

KNOWLEDGE REQUIRED

 At least 3 – 5 years Management Experience in a 5-star boutique operation
 East Africa Management experience an advantage
 Hospitality and Service Training Experience

SKILLS REQUIRED:

 Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience
 Passionate about sustainable tourism and conservation
 Driven, energetic, compassionate and ambitious, with strong leadership and mentoring skills
 Unrelenting attention to detail and high standards
 Structured manager with experience of leading diverse teams
 Practical with some experience of maintenance
 Open minded and able to think outside of the box
 The ability to motivate and inspire yourself and others
 Excellent interpersonal skills and communication
 Competent financial and IT skills
 Fluent in English essential

If you meet all the above requirements, are willing to relocate and have a passion for working in the bush, We would love to hear from you. Please forward your CV, details of at least 3 contactable references and a letter motivating your application. Due to the high number of applications, only those shortlisted will be contacted.

Please forward CV to lwanda@broadhorizons.co.za

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