We are currently in search of a Marine Manager for a 5 star Island based in the Seychelles

Overview:

This is a great opportunity for a hands on marine professional to use their experience as a senior manager  in 5 star Private Island position in a remote authentic location. The position is challenging due to the requests of our ultra-luxury, multi-national clientele and the logistics of working in a remote location. However, the experience is exceptional to work and lead one of the most unique multinational island leadership teams in the world.

We are seeking a Marine Department Manager who (2.) has strong organizational and technical skills (3.) is hands on and  (4.) is adaptable to (5.) working in a remote location with (6.) multiple cultures who may have  (7.) only basic skill levels. Given the majority of our clients are European; a multi-lingual candidate  with international experience would be preferable.

The candidate must be an extremely strong communicator, trainer and mentor with all members of the Marine Department and hotel employee Team. Must have a positive and solution-oriented attitude.

The Marine Manager oversees the islands marine operations including Ferry runs, cargo runs, excursions, dive operations, fishing, vessel maintenance, our small “port” operations. Responsible to manage marine fuel facility.

The position interfaces with guests and is one of our key hosts for a guest visit.

We are currently in search of the most INCREDIBLE and ENERGETIC couple to be apart of this prestigious world class property based in Kenya. The ideal candidate must be a chef and back of house couple
BRIEF DESCRIPTION OF EXEC CHEF:

  • Supervise kitchen staffs activities 
  • Maintaining the companies minimum standards for meals and enhancing the guest experience.
  • Training of all kitchen staff and monitoring their development.
  • Maintaining of assets and ensuring that staff are accountable for damages.
  • Carrying out all kitchen administrative work.
  • Monitoring all stores, fridges and supplies.
  • Interacting with every guest and collecting guest feedback for the improvement of service where needed.
  • Practicing hygiene & safety standards as per the set company protocol.
  • Hosting of guests.
  • Keeping up with cooking trends and best practices.
  • Any other duties assigned by the General Manager.

BRIEF DESCRIPTION OF BACK OF HOUSE:

  • Daily organizing  of guests arrivals, departures and room allocation
  • Purchasing  and logistics of lodge items, uniform and activity equipment
  • Complete guests care to ensure complete satisfaction
  • Training of butlers and housekeepers to attain excellent service
  • Ensure guests were allocated to the correct rooms, guides, butlers and dietary requirements were adhered too

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate I would love to hear from you

I am now in search for an Assistant Lodge Manager for this 5 star luxury Lodge in Western Cape

I am now in search for an Assistant Lodge Manager for this 5 star luxury Lodge in Western Cape

Key Outputs:

  • Meet every guest and ensure they know who is looking after them
  • Ensuring all organizational requirements around delivering the perfect guest experience at the Lodge is planned for and executed on a daily basis
  • Ensure our brand standards are always maintained in all areas that make up the guest experience
  • Represent the company brand in appearance and behaviour
  • Create an environment where the company culture is fostered
  • Innovate new ideas and ways to edge the brand and improve
  • Ensure that our culture of rewarding and recognizing of staff is followed through all levels of the lodge
  • Ensure that training & development of staff is coordinated
  • Ensure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resources
  • Relieve for the General Manager when on leave
  • Hosting alternative nights
  • Taking the lead on groups

KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS):

  • At least 3 years relevant experience in a 5 star operation
  • Company Knowledge
  • Valid unendorsed SA drivers license essential

SKILLS REQUIRED:

  • MS office knowledge
  • Communication skills – with guests and fellow staff members
  • Lateral thinking ability
  • Initiative

Professional, courteous, hospitable to guests

  • Must be able to cope under pressure to meet guests needs
  • Leadership
  • Organizational abilities
  • Honest, have good integrity, proactive and driven person who has career ambitions
  • Good interpersonal skills
  • Passion for guest delight

PREVIOUS WORK EXPERIENCE REQUIRED:

  • Experience in the service industry especially in dealing with guests and staff
  • Previous front of house, managerial experience

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, if this sounds like a challenge you I would love to hear from you. Please send me your CV with an updated face photograph, details of three contactable references and a letter motivating your application.

We are now in search of a Sous Chef for one of the most prestigious properties in the Southern Hemisphere

We are now in search of a Sous Chef for one of the most prestigious properties in the Southern Hemisphere  to take responsibility for contributing to the production of the highest possible food quality in the delegated section at all times, and to co-ordinate and be responsible for staff in your delegated section.

Main Duties & Responsibilities:

As Sous you will play an integral role in our renowned and creative team and will be responsible for culinary delights in this award winning kitchen. You will also supervise the  apprentices and trainees within your section.

Entry Requirements:

We are looking for an enthusiastic and creative Sous Chef who we anticipate will have worked in a similar role within the hospitality industry. You will be a team player, have excellent communication skills and attention to detail in order to deliver outstanding quality and service.

Other skills that will need to be demonstrated include:

  • Exceptional culinary skills
  • A high degree of artistic flair
  • Excellent attention to detail
  • A high standard of personal presentation
  • Ability to work under pressure
  • Confident and professional approach

KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS)

  • At least 5 years  Experience in a 5 star operation
  • Hospitality and Service Training Experience

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you I would love to hear from you.

Please send me your CV with an recent face photograph, details of three contactable references and a letter motivating your application.

We are now in search for a Chef de Partie for a 5 star property located in Sabi Sands

We are now in search for a Chef de Partie for a 5 star  property located in Sabi Sands

For this specific and challenging role, we are seeking an experienced senior chef who is flexible and intuitive; who can demonstrate familiarity with the latest culinary trends; and who possesses an ability to think outside of the box. In addition to a genuine passion for cooking, the successful Chef de Partie must possess strong written and verbal communication skills, a well-groomed manner, confidence in hosting guests, and indisputable attention to detail.

Specific responsibilities will include, but will not be limited to:
*Being accountable for the day-to-day running of the kitchen service in the absence of the Senior Chef
*Supervising cooks and all other kitchen staff, carrying out on-the-job training and assisting the Head Chef with carrying out discipline, when necessary
*Signing off on the quality and quantity of food served at the lodge, in conjunction with the Head Chef

REQUIREMENTS:
Our ideal Chef de Partie will:
*Hold a formal qualification from a recognized culinary institution
*Possess 3 – 5 years of experience as a lodge/hotel/resort chef
*Have a proficiency for written and verbal communication in English

Kindly forward your CV to daylin@broadhorizons.co.za

Commi Chef for this amazing 5 star Hotel in Cape Town

We are looking for a presentable & passionate Commi Chef for this amazing 5 star Hotel in Cape Town. This will be an ideal position for somebody who has recently completed their studies and is in search of a great position to ‘kick start’ their career working under our very talented chef.

Please email your CV to sabelo@broadhorizons.co.za

Salary:R6K

You will need to travel between 2 properties on the same road so having a car is essential 

This position requires the following:

Qualification in Culinary

Experience within 5 star Hotel/Lodge

Minimum 1 Year Experience (In Service training)

If this sounds like an opportunity you would love to embrace we would love to hear from you. Please send your CV with a recent face photograph and details of two contactable references. Please note that due to the high volume of applications, only applicants that are shortlisted will be contacted

We are now in search of a well spoken and extremely well organized Front Office Manager/ Guest Service Manager for a luxurious award winning 5 star privately owned Island in the Seychelles

We are now in search of a well spoken and extremely well organized Front Office Manager/ Guest Service Manager for a luxurious award winning 5 star privately owned Island in the Seychelles. The ideal candidate must have 5 years experience in a 5 star operations.

Please email your CV to daylin@broadhorizons.co.za

Key Responsibilities:

  • Responsible to operate within the policies and procedures as set out in the operating manual
  • Oversee cash procedures on a daily basis and ensures adherence to company standards
  • Conduct arrival and departure audits in all areas of the Front Office
  • To train staff as and when necessary
  • To competently handle any industrial relations issues within the front office department
  • Provide updated room availability and rate information
  • Ensure that housekeeping discrepancy reports are resolved
  • Generate variance reports
  • Fulfill any special requests and ensure special room assignments are completed for individual and group arrivals
  • To assist the MD, the Resort Manager and the Financial Controller in producing budget figures for the department and ensuring that costs are kept within budgeted levels

Key Performance Areas

  • To ensure effective and productive management of the staff and whole F&B operations
  • To always offer a World Class guest experience to exceed any expectation
  • Manage the Island service delivery concept
  • Manage the service delivery to the villas, the restaurant and beach as well as picnics, activities and other F&B related areas
  • Manage orders within the budgets and system developed for the Island
  • To produce daily revenue for the system
  • Keep update and accurate records of all stocks and purchases as well as sales on a daily basis
  • Maintain the health and safety procedures of the island within the department
  • Maintain the environment policy of the island within the department
  • To report incidents of whatever nature to the resort manager at the earliest moment to manage the incidents in line with the company policy
  • To ensure that all F&B areas are set to the standard of the island
  • To ensure all public areas are kept up to standards set for the Island at all times

Minimum Requirements:

  • A degree or diploma in Hospitality
  • Experience in a management role in a or 5 star property within the Front Office department
  • Excellent communication skills
  • Knowledge of OPERA
  • Fully computer literate in MS Word and Excel
  • Ability to handle pressure & multi-task
  • Excellent attention to detail

f you meet all the above requirements and are ready for the next step in your career, then we would love to hear from you. The ideal candidate should be passionate about hospitality and have experience in working in a remote environment. To apply please forward your CV along with details of at least 3 contactable references and a letter motivating your application.

We are now in search for a Reservationist for a 5 star boutique property located in KZN Midlands

The ideal candidate must have experience in the following systems  Opera,  bookings.com, nightsbridge and revenue & yield management

Please email your CV to sabelo@broadhorizons.co.za

Salary: R10k Negotiable

Live in/live out

  • Our salaries includes accommodation but not food
  • Own transport will be required

Leave cycle

  • 21 days leave a year
  • We work with 5 days off a month
  • Extra hours are compensated in off days at discretion

Benefits

  • Provident
  • Medical Aid (Discovery – half) if required
  • Funeral plan
  • All electricity, water, cleaning services etc is included with the accommodation

Minimum Requirements:

  • Matriculation certificate (or the equivalent)
  • Hotel Management Diploma would be an added advantage.
  • Minimum of 2 years experience in a similar position
  • Must be well spoken and possess excellent people, communication and organizational skills
  • Fully computer literate in MS Word, Excel and outlook
  • Understand and have a good working knowledge of OPERA
  • Have a thorough knowledge of policies and procedures regarding hotel reservations i.e. room types, rates, allocations and future availability, deposits, payment and cancellation policies and procedures

Key Responsibilities:

  • To be fully familiar with the short and long term availability of the hotel
  • To up sell wherever possible
  • To ensure that all telephone enquiries are handled politely and professionally and that your telephone technique etiquette and voice tone are appropriate
  • Ensure that all written (fax and email) reservation enquiries are professionally responded to within 4-6 hours
  • Effectively control and manage any overbooking situation, in accordance with the Hotels overbooking process. To bring any overbooking situation to the attention of the Reservations Manager
  • Ensure all deposits are requested and pro-forma invoices timeously forwarded. Follow up on all voucher, guarantees and deposits
  • Ensure that all details for the following days arrivals are accurate and complete including reservations requests, rates and web availability updates, deposits and payments due etc.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate and I would love to hear from you.

We are now in search for a very hands on and experienced Head Waiter for an exclusive 5 star property located in KZN Midlands. The ideal candidate must have exceptional wine knowledge at a 5 star property

Please email your CV to sabelo@broadhorizons.co.za

Salary: R8K

Live in/live out

  • Our salaries includes accommodation but not food
  • Own transport will be required

Leave cycle

  • 21 days leave a year
  • We work with 5 days off a month
  • Extra hours are compensated in off days at discretion

Benefits

  • Provident
  • Medical Aid (Discovery – half) if required
  • Funeral plan
  • All electricity, water, cleaning services etc is included with the accommodation

Responsibilities:

  • Mature, Confident, sophisticated
  • Obsession with service Understanding the service moments
  • Excellent understanding and knowledge of food (ingredients, methods of preparation etc) & wine (Service, varietals etc.) CRITICALLY IMPORTANT
  • Food & wine pairing CRITICALLY IMPORTANT
  • At least 4 years experience in a similar position
  • Excellent communication skills interaction with guests at every meal time
  • Knowledge & experience working on POS (Micros)
  • Well presented, good hygiene, proud, excellent body language
  • SOBER habits
  • Responsible & accountable
  • Respectful

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate and I would love to hear from you.

We are currently in search of an F&B Supervisor for a 5 star Boutique property located in KZN Midlands.

We are currently in search of an F&B Supervisor for a 5 star Boutique property located in KZN Midlands. The ideal candidate must have extensive 5 star experience at a fine dining restaurant.

Job Summary:

To assist the Food and Beverage Manager to lead and organize the Food and Beverage Service Team with the main responsibility overseeing the Restaurant Operation, to set and maintain standards and to strive to always keep improving standards whilst maintaining budget and gross profit.

Minimum Requirements:

  • A degree or diploma in Food and Beverage Management
  • 2 years Experience as an Assistant Food and Beverage Manager or similar in 4/5 star properties
  • Good Communication and Team Organizer

 Key Responsibilities:

  • Responsible to operate within the policies and procedures as set out in the operating manual
  • To perform Food and Beverage Duty Manager Shifts when on duty covering all Food and Beverage Operations
  • Make regular visits to the Food and Beverage areas to evaluate quality of product and be regular contact with guests, check customers satisfaction, communicating relevant points to HODs
  • To train staff as and when necessary
  • To competently handle any Industrial relations issues within the food and beverage department
  • To ensure that an efficient system of storage and issuing of stock is maintained and to investigate, remedy and control any shortfalls via relevant ledgers and tight security
  • To assist the Food and Beverage HODs, the Financial Controller and the F&B Manager in producing budget figures for the department and ensuring that costs are kept within budgeted levels

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, this sounds like a challenge you are ready for I would love to hear from you. Please send me your CV with a recent face photograph, details of three contactable references and a letter motivating your application.

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