Financial Controller for a 5 star game lodge located in Botswana

We are currently in search for an extremely passionate and driven Financial Controller for a 5 star game lodge located in Botswana . The ideal candidate must have extensive 5 star experience and proper qualifications to obtain work visa

Key Performance Objectives:

  • Ensure that all suppliers’ invoices are correctly allocated to nominal accounts, accurately captured into Quickbooks or Great Plains Accounting system on a daily basis, and suppliers are paid timeously. Ensure supplier statements are reconciled once received, and differences are followed up. To ensure the departments responsible for placing orders have followed procedures as prescribed prior to doing so.
  • To ensure Paymasters are cleared promptly. To check City ledger accounts generated by front office for vouchers and debtors requirements for invoicing have been met, at least weekly. 
  • To correctly record receipts in the Opera accounts receivable module and to follow up debtor payments falling out of agreed terms.
  • To collect the daily cash drops from the drop safe open them and prepare bank deposit slips. Reconcile days takings to revenue generated in Opera and to follow up immediately any discrepancies found. To reimburse cashiers for foreign exchange paid out to guest from taking, and to arrange for this foreign currency to be exchanged for Pula at Stanbic. To submit daily a revenue report to Management within the time frame required. On occasion this may fall on a Botswana Public Holiday, but not a UK holiday, and this will require working for the part of the day required to submit the report. 
  • To print an electronic bank statement daily, capture necessary journals in Great Plains arising from this statement, and reconcile this to the Great Plains General Ledger control account daily. To maintain a list of deposits made directly into the bank account, and removing costs once captured in Opera deposits module. To reconcile this list to Great Plains General Ledger control account daily. To maintain a spreadsheet of credit card deposits per the cashier takings, and reconcile this to both the Opera record of credit card postings and the bank account, on a daily basis. All variances to be followed up daily.
  • To maintain and issue petty cash, paid outs and reimbursements against properly authorized claims. Prepare a monthly schedule for posting into Great Plains accounting package by no later than the second working day of the month.
  • To maintain a spreadsheet of all management bills signed off in Opera, and after verifying correctly authorize the transactions daily.
  • The lodge account spread sheet commuting charges to cost to be distributed to the F&B Manager and the General Manager on the 1st working day of the month.
  • To collate all reports required at month end and to pass on to Financial Manager by no later than 2nd working day: including admin calls report, final day night audit report, revenue journal, banking deposits recon and foreign currency banking as well as any additional reports required in the future.
  • Tasks listed above are not all encompassing and may change in the methods or timing in the future. In addition there may be ad hoc projects which arise, or new permanent duties which it will be expected you take on. Wherever possible the Operations staff of the lodge should be assisted with systems and procedures, in a polite and helpful manner, in the wider interest of serving our guests.
  • To deputize for the HR/Administration Manager during her absence and, therefore, to be fully acquainted with the her Job Description in order to carry out those responsibilities.
  • To be fully acquainted with the  accounting system, its policies and procedures, and those of the lodge.
  • To be thoroughly familiar with the duties and responsibilities of all accounting employees under your supervision.
  • To ensure that an organized, up-to-date filing system is maintained for all pertinent financial records, and the storage of these is arranged to conform with Botswana statutory requirements.
  • To assist in the training of accounting personnel as part of the effort to build an efficient team and to take an active interest in their individual development and welfare.

Minimum Experience and Qualification required:

  • Relevant financial qualification.
  • 5 years accounts experience of which at least 3 years in a hotel/safari tourism environment and at least 3 years in a senior financial manager role.
  • Proven understanding and application of accounting, budgeting, stock and cost control principles.
  • Proven ability to proactively analyse financial and economic data and proactively advise against potential risk.
  • Highly computer literate; highly proficient in Microsoft Excel.
  • Flexible to work extended hours over month-end.
  • Registered with BICA or other regulatory accounting bodies.
  • Knowledgeable in VAT calculations, Income Tax, Other With Holding Tax, PAYE and all tax related compliance. 

Advantageous Experience and Qualification Desired:

  • Experience with Opera, Great Plains, FnBShop and QuickBooks
  • Expert Ms Office Excel Skills
  • The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. 
  • Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time.
  • The job environment is stable, based on known relationships with people and well-defined processes. 
  • Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. 
  • Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. 
  • Consistent, error-free work based on defined regulations and standards are key measures of job performance success. 
  • The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free. 
  • This position is designed to develop a valued technical expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate, I would love to hear from you.

GENERAL MANAGER for a very exclusive Boutique Hotel located in Cape Town

We are currently in search of THE MOST VIBRANT AND ENERGETIC GENERAL MANAGER for a very exclusive Boutique Hotel located in Cape Town

Salary: R19K Neg

As the General Manager, you will be fully responsible for everything that occurs within the hotel. You will be responsible for ensuring all standards within the property are met and guests expectations are exceeded. Your job will include managing all segments of the hotel including accommodations, food and beverage, human resources, housekeeping, maintenance and guest services. You will be in charge of employees, finances, customer service, promotions, and quality control. Typical job duties include holding morning briefings with employees and keeping them accountable, interacting with hotel guests and checking on necessary supplies in various sectors of the hotel. Your role is to facilitate an enjoyable and smooth guest experience and to generate sales and revenue for the hotel. 

 
 
DUTIES AND RESPONSIBILITIES:
 As the General Manager, you must have a broad vision of the hotel as well as an attention to detail. From knowing the number of guests in-house on any given day, to recruiting, hiring and training new staff members. As the General Manager, you must keep track of all aspects of running the hotel.

Operations:

  • Create bi-weekly work schedules
  • Oversee product stocking and inventory
  • Meet/greet customers on arrival and departure 
  • Develop  improvement actions – carry out costs savings
  • Regular visits to guests to ensure all is well during their stay
  • Work with the team, maintain a clean and tidy hotel at all time
  • Assist with procurement of operating supplies and equipment
  • Coordination with HODs for the execution of all activities and functions
  • Contracting with third-party vendors for essential equipment and services
  • Be accountable for responsibilities of HODs and take ownership of all guest complaints
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Manage and develop the Hotel Executive team to ensure career progression and development
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded

Reporting:

  • Responsible for safekeeping & recording of all monies in resort
  • Draw up plans and budget (revenues, costs, etc.) for the owner
  • Prepare a monthly financial reporting for the owner and product development manager
  • Deliver hotel budget goals and set other short and long-term strategic goals for the property
  • Closely monitor the hotel’s business reports on a daily basis and make decisions accordingly
  • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate
  • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements

Motivation:

  • Achieve hotel sales targets & motivate team to achieve them too
  • Ensure all decisions are made in the best interest of the hotel and management
  • Customer service – a proactive attitude with customers is needed & the ability to deal promptly with any issues as and when they arise 
  • Lead in all aspects of business planning
  • Act as a final decision maker in hiring of key staff
  • Provide effective leadership to hotel team member

Marketing:

  • Host Familiarization trips for partners 
  • Respond to all online reviews through various channels 
  • Call all Wholesalers after their clients stay to provide feedback 
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required

Skills Required:

  • Great Leader Critical thinker
  • Problem solver
  • Clear communicator
  • Work well under pressure
  • Excellent written and spoken
  • English Good time management and organisational skills
  • Committed to achieving excellent customer service
  • Ability to self-motivate and to work without supervision
  • Confident, friendly, flexible and enthusiastic with a good sense of humour

Prerequisite:

  • The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding management skills and extensive hands-on experience.
  • Available to work when needed, including weekends, holidays, and nights.

Vegan Chef

we are currently in search of a very strong Junior Sous Chef  whose main focus is on VEGAN food only for a 5 star Hotel in Hermanus. The ideal candidate must be strong in guest interaction and show great confidence in their abilities.

KEY OUTPUTS:

  • Kitchen Hygiene standards set
  • Responsible for training chefs & implementing kitchen standards. 
  • Abide by the Menu set according to Food Styling Guide
  • Work with the training chef when visits are conducted and be feedback fit. 
  • Presentation as discussed and according to Styling Guide
  • Through the Tummy of the Guest Bops
  • Creative Bush Banqueting according to Food Styling Guide
  • Proactive Maintenance

Good communications with:

  • All chefs
  • All camp managers
  • Heads of Department
  • Lodge Manager
  • Suppliers
  • Good stock controls and stock rotation
  • Responsible for all food orders, storerooms and fridge and deepfreezes in absence of the executive chef
  • All food going out to guests at any time to be checked in absence of the executive chef
  • Chef to check buffets/dinner/breakfasts   

PERSONAL CHARACTERISTICS:

  • Good interpersonal skills
  • Sense of urgency 
  • Passionate about guest delight
  • Attention to detail
  • Diligence and self-motivation to meet deadlines and keep on top of your job
  • Willingness/ability to share information and teach and inspire others

 PREVIOUS WORK EXPERIENCE REQUIRED:

  • At least 2+ years Chef experience 
  • Formal Qualification
  • Passion for kitchen management including all kitchen administration, general hygiene and people management
  • Passion for training staff, creating fabulous food, and new ideas

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you I would love to hear from you.

Food and Beverage Manager

We are currently in search of a dynamic and energetic  Food and Beverage Manager who is a self-motivated team player and is dedicated and committed to providing excellent service within a high pressure environment in a 5 star Hotel located in Tanzania. The individual should have the ability to interact well with guests from all parts of the world as well as the ability to form good relationships with management and staff.


PURPOSE OF THE JOB

This role of the Food and Beverages Manager is a very guest orientated role. The Food and Beverages Manager is to ensure the efficient and smooth operation and management of the food and beverages department, service areas, in cooperation with the rest of the management team and managing as well as supporting the front of house employees. The successful individual will be running the Food & Beverages department, always maintaining Minimum standards for service and exceeding guests expectations experience. They will report directly to the General Manager.

Brief Description of position:
 

  • Enhancing the guest experience- Guests expectations are exceeded with the food offering and general food and drinks service and food offering.
  • Maintain company minimum standards- ensure that all standards are maintained and systems and procedures are followed by your teams
  • Training- Ensure that staff are constantly trained and coached in the department.
  • Assets- Ensure that all front of house equipment is well maintained and that staff are accountable for breakages.
  • Administration- Conduct accurate monthly and weekly stock takes.
  • Bar Stores, bar fridges and supply- To ensure that the fridges and storerooms are clean and organized at all times and that all stock control systems are effectively followed.
  • Guest feedback –Meet each and every guest and obtain feedback on service, the food, passing it on to the front of house team and to the Executive Chef.
  • Hygiene & safety- Ensure that the front of house service areas as well as the service staff are clean, tidy and hygienic.
  • Service- Ensure that the service teams are capable to deliver a five star service to our guests as well as effectively run the pass at service times.
  • Wine- Ensure availability of correct wines in camp as per minimum standards and that all service teams are up to date with stock items.



Qualifications and Requirements:

  • Diploma in Hospitality or equivalent.
  • Proven experience in remote wilderness areas
  • Proven working experience in the hospitality field under Food and Beverages Department/Restaurant for a minimum of 5 years.
  • Proven experience of delivering a five star dining experience- ala carte.
  • Proven record of outstanding staff relations

Competencies:

  • Service excellence (Desire to enhance Guest Experience).
  • Outstanding communication skills.
  • Attention to details.
  • Ability to work long hours. 
  • Time Management.
  • Leadership by example.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate, I would love to hear from you.

Sommelier

We are now in search of a qualified sommelier for an award winning 5 star property located in Dubai.

Minimum Requirements:

·        A diploma in Hotel Management

·        3-4 years experience as a Sommelier in a 4/5 star hotel

·        Strong knowledge of wine service procedures

Skills:

·        Strong command of English combined with good written skills

·        Ability to work in a team

·        Ability to describe and recommend wine paired with food

Key Responsibilities:

·        Follows and ensures that the standards of service within the palace are being adhered

·        Provides prompt, attentive and courteous service to every guest

·        Staying abreast of the latest trends in both the culinary, and wine and spirits world

·        Assisting guests choose the correct wine for a meal

·        Planning the wine menu

·        Decanting wines, especially red wines over 10 years old

·        Choosing and ordering wines that best fit the menu and patrons

·        Knowing the proper way to store various types of wines

·        Managing the inventory of the wine cellar

·        Cultivating relationships with distributors and vintners

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate I would love to hear from you

Senior Chef De Partie

I am now in search of a very strong Senior Chef De Partie who is strong in Vegan for a 5 star property based 3 hours from Cape Town. The candidate I am looking for must have solid and sound experience in a 5 star property or Fine Dining Restaurant with a proven track record and excellent references.

Main purpose:

To be responsible for the running of the whole section and assist the senior chefs in managing the kitchen effectively.

Duties & Responsibilities:

  • Working with the Executive Chef and the kitchen team to maintain high standards in the quality of food both as to its preparation and its presentation
  • Working in all areas of the kitchen
  • Inform the senior chef on duty of anything which is broken or finished
  • Preparing the mise en place needed for service and ensuring that the kitchen is set up ready for service.
  • Reporting directly to the Executive chef any problems that pertain to the kitchen
  • All food to be tasted on a daily basis.
  • Provide outstanding and friendly service to the guests at all times
  • Plating of cooked breakfasts, lunch, afternoon tea, and dinner when needed and to the correct standard

Stock Control:

  • Receiving & checking the quality of produce delivered.
  • Check all requisitions is strictly followed by other departments
  • Discuss all provisions-related problems directly with the Executive Chef on a daily basis.
  • Check proper storage of all equipment.
  • Efficient stock control including regular stock rotations of the Fish, Meat and Walking Fridges as well as the freezers.
  • Reducing and controlling the amount of breakages and wastage in your areas of responsibility

Qualifications:

  • Formal cookery diploma
  • 2years experience in 5 * Hotel

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you I would love to hear from you.

We are currently in search of a very passionate guide for a 5 star property 3 hours outside of Cape Town.

The ideal candidate must be keen to expand on their passion and expertise in the fields of botany, fynbos, birding, zoology, archaeology, entomology, marine ecosystems, geology, wine, social media, photography and landscaping, while incorporating their people skills and natural hosting abilities for this multi-faceted position.

Minimum Requirements

  • More than two years of guiding experience in a the Cape floral Kingdom area
  • FGASA Level 1
  • Matric /Grade 12
  • Excellent communication skills and command of the English language

Skills and Abilities

  • Spontaneous, friendly personality, and a strong character
  • Skilled in hosting international guests and mature enough to deal with up-market guests

Duties and Responsibilities

  • Basic guiding duties and responsibilities a full job profile is available on request, it encompasses aspects such as guiding guests, hosting, participating in activities, and contributing to the team and organisation as a whole.

Package/benefits

  • Salary – negotiable depending on qualifications and experience
  • Contribution to Medical Aid
  • Provident Fund
  • Annual Bonus
  • Specified gratuities paid directly to the guide
  • Uniform

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you I would love to hear from you.

Please send me your CV with an recent face photograph, details of three contactable references and a letter motivating your application.

Pastry Sous Chef

We are now in search of a Pastry Sous Chef for one of the most prestigious properties in the Southern Hemisphere  to take responsibility for contributing to the production of the highest possible food quality in the delegated section at all times, and to co-ordinate and be responsible for staff in your delegated section.

Main Duties & Responsibilities:

As Sous you will play an integral role in our renowned and creative team and will be responsible for culinary delights in this award winning kitchen. You will also supervise the  apprentices and trainees within your section.

Entry Requirements:

We are looking for an enthusiastic and creative Sous Chef who we anticipate will have worked in a similar role within the hospitality industry. You will be a team player, have excellent communication skills and attention to detail in order to deliver outstanding quality and service.

Other skills that will need to be demonstrated include:

  • Exceptional culinary skills
  • A high degree of artistic flair
  • Excellent attention to detail
  • A high standard of personal presentation
  • Ability to work under pressure
  • Confident and professional approach

KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS)

  • At least 5 years  Experience in a 5 star operation
  • Hospitality and Service Training Experience

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you I would love to hear from you.

Please send me your CV with an recent face photograph, details of three contactable references and a letter motivating your application.

We are currently in search for a Wine Estate Manager for a farm and guest villa located in Franschhoek. The ideal candidate must have strong maintenance skills as well as managerial experience

Job Description:

  • Maintain farm infrastructure (roads, dam, swimming pool, buildings, fence)
  • Manage Fire & Security
  • Maintain indigenous gardens, olive and other orchards
  • Human resources
  • Maintain neighbourly relations
  • Monitor the vineyard maintenance and production activities
  • Ensure compliance with licencing laws, health and safety, and other statutory regulations
  • Promoting and marketing the business
  • Managing online and telephonic reservations and payments
  • Welcoming guests and facilitating guest requests
  • Planning and organising accommodation, catering and other guest house services
  • Managing budgets and financial plans as well as controlling expenditure
  • Dealing with suppliers and outside contractors
  • Ordering consumables and household products, and inventory control
  • General administration duties

Remuneration: 

  • Free housing on the farm.
  • Use of a company vehicle.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate, I would love to hear from you.

We are currently in search for an AMAZINGLY TALENTED HEAD CHEF for a very exclusive 5 star property located in the Sabi Sands.


  • To assume full management responsibilities for  kitchen.
  • To be compliant, uphold & provide input to food quality & standards. To be compliant, uphold & source best possible produce from approved suppliers.
  • To be conversant, compliant & knowledgeable of all dietary requirements. 
  • To be compliant, conversant & uphold kitchen stock holding & produce control procedures.
  • To be fully conversant with lodge clientele in respect to specific dietary requirements.
  • To be conversant, uphold & compliant of department & Company health & safety practices.
  • To be conversant & compliant with Company HR & industrial relations responsibilities.

Qualifications:

  • Minimum Qualifications & Experience   
  • Equivalent to grade 12 pass. 
  • Certificate / diploma relevant to position. 
  • 4 – 5 years’ experience in a similar role. 
  • Possession of a valid driver’s licence.  
  • Possession of a valid 1st aid certificate – advantageous.
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