Hospitality Manager 5 star Luxury Tented Camp Namibia

Location: Namibia

We are now in search of a Hospitunitypitality Manager for our 5 star World Class Luxury Lodge in Namibia. Namibia is the soul of Africa, characterised by vast open spaces, breathtaking scenery and great contrasts – ocean, dunes, mountains and deserts.

THE POSITION
Meet and Greet all Guests
Cover all daily and weekly requirements of the Lodge Manager when on leave
Host agents, media and groups
Ensure guest delights happen daily
Host evenings as required by business levels
Weekly planning – training, guest requirement and staffing levels
Housekeeping-Room checks
Kitchen
Ensure that minimum standards as per Best Operating Practises are adhered to in all departments
Weekly visits to satelite Lodge
Departmental and finance meetings
Positive Health
Staff Welfare
Training
Stock take
Complete performance reviews for those staff reporting to you
Ensure the departments you are responsible for have their performance reviews completed on time
Attend Health and Safety meeting each month and ensure your departments have made any necessary adjustments
Ensure any overruns in time sheets in your departments are remedied with under-time
Budget lines
Promote team work between departments
KNOWLEDGE REQUIRED:
At least 3 years relevant experience in a 5 star operation
Some form of managerial training
SKILLS REQUIRED:
Communication skills – with guests and fellow staff members
Lateral thinking ability
Initiative
Professional, courteous, hospitable to guests
Must be able to cope under pressure to meet guests needs
Leadership
Honest, have good integrity, proactive and driven person who has career ambitions
Good interpersonal skills
Passion for guest delight
Excellent knowledge of food and food preparation
Valid unendorsed driver’s license essential
PREVIOUS WORK EXPERIENCE REQUIRED:
Experience in the service industry especially in dealing with guests and staff
Previous camp manger/ safari host experience an advantage
Previous experience as a head chef an advantage
Some international hospitality experience an advantage
If this sounds like a career opportunity you are ready to embrace, you’re a pioneer, a visionary, a hands-on, roll-up-the-sleeves candidate . You’re a natural networker who is comfortable interacting at all levels . You understand how to leverage social media to expand your network, maintain relationships, and satisfy your unquenchable thirst for lifelong learning and you have a knack for solving unsolvable challenges in a remote location I would love to hear from you.
Please send me your CV with a recent face photograph and details of three contactable references. Due to the high volume of applicants only those

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