General Manager for INTERNATIONAL AWARD WINNING 5 star game lodge located in Botswana

We are currently in search of an EXPERIENCED and ADVENTUROUS General Manager for INTERNATIONAL AWARD WINNING 5 star game lodge located in Botswana.


Day to day general management of the lodge in conjunction with the lodge departmental managers. Areas of focus include guest activities, hosting, housekeeping, catering, curio shop, staff welfare, staff up-liftment, stock takes, banking, accounts, administration, maintenance, and liaise with different Government Departmental Officials. They will report directly to the Concession Manager.


Driving the hospitality and safari offering so as to exceed guest expectations. Managing all operations of the camp, including staff management. Ensuring the maintenance and ongoing development of the environmental management plan within the set framework. Maintaining all aspects of facilities and assets both in the camp and back of house through best practice of hygiene and safety standards for both guests and staff. Drive employee development through Company approved initiatives.


  • A National Diploma in Tourism Management or equivalent.
  • A minimum of 5 years experience within the hospitality industry.
  • Experience in handling international guests and seasoned travelers will give an added advantage.
  • 5 Star Lodge Management background and knowledge of the lodge business is A MUST.
  • Computer skills


  • Outstanding communication skills
  • Service excellence (PASSIONATE ABOUT DELIVERING A WORLD CLASS Guest Experience)
  • Integrity
  • Problem solving
  • Empathy
  • Organisational skills


Skills / Requirements

  • Required minimum of 5+ years experience in a similar role for a luxury hotel or lodge.
  • Degree in hospitality or other business related field preferred.
  • Qualifications must include experience in financials, training, leadership and guest/associate relations.
  • Able to work well with a progressive company that believes in balance of people, product and profit.


The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate, I would love to hear from you.

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