General Manager 5 Star Luxurious Private Island Beach Resort Seychelles

We are now in search for a General Manager for this World Class Island property in the Seychelles

BACKGROUND

The Island boasts the ultimate luxury boutique island resort experience. The ideal candidate for the position, will be detail orientated, passionate about guest delight and enjoy guest interaction. Furthermore they would be strong in working in a multi-cultural environment, and enjoy staff motivation and development.
The ideal candidate must also be a very strong in verbal and written communication. Maintaining and building relationships with repeat guests, tour operators and a variety of internal and external stakeholders is vital.
A worldly individual with experience from other island/coastal destinations would be ideal.
KEY OUTPUTS:
Island Management

  •  Overall management for the island with primary focus on operations.
  •  Direct line management responsibility for the HOD team and indirectly all staff on the island.
  •  Human resource management and staff development
  •  IT – maintenance IT on the island
  •  Environmental health
  •  Logistics and procurement – mainland and island based activities
  •  Water sports – direct line management and support for diving and water sports team to ensure that the guest activity experience is maintained and improved upon
  •  Lodge Marketing – management of the lodge social media platforms, including Facebook, Instagram, etc. Ensure regular stories about the island are distributed and that the island maintains a strong presence in internal comms
  • Hospitality:
  •  Build upon the existing guest experience to create new ideas and to ensure the product remains fresh and modern, whilst staying true to the history of the island – this includes guest experience, accommodation, food, staff, activities
  •  Building relationships with new and repeat guests
  •  Maintaining and reinforcing an environment where the company standards are continuously met and visible throughout the daily functioning of the property.

KNOWLEDGE REQUIRED

  •  5 years Management Experience on 5-star luxury Island or luxury boutique property
  •  Hospitality and Service Training Experience

SKILLS REQUIRED:

  •  Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience
  •  Passionate about sustainable tourism and conservation
  •  Driven, energetic, compassionate and ambitious, with strong leadership and mentoring skills.
  •  Unrelenting attention to detail and high standards
  •  Structured manager with experience of leading diverse teams
  •  Open minded and able to think outside of the box
  •  The ability to motivate and inspire yourself and others
  •  Excellent interpersonal skills and communication
  •  Competent financial and IT skills
  •  Fluent in English essential. Other European languages are beneficial

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