General Management Couple Very Modern Extremely Luxurious Private Home Kenya

We are looking for an outstanding couple or two individuals who have senior management experience in a Boutique Safari Lodge, Boutique Hotel or large Private Home preferably part of which has been in Africa. This is a fantastic opportunity to run one of Kenya’s most beautiful Private Lodge Homes set in Laikipia.

They should very organised and methodical, be hands on and general all-rounders which will enable them to manage and mentor the staff and provide cover for any role to ensure the smooth running and maintenance of the property. Swahili speakers would be an advantage.

List of Responsibilities

Responsibilities of the Management: Currently this is a couple.

All aspects of the private home Marketing and Reservations:

Responding to booking queries
Correspondence with Booking Agents or clients
Co-ordination of Travel details/ Itineraries
Billing with the assistance of London Head Office.
Kenyan marketing and promotion of the private house, through liaison with booking agents, Safari companies and high end travel companies and consultancies.
Manage, organise and oversee daily operations of the property.
Manage, lead, motivate and on-going training of 35 permanent staff and additional casual staff.
Daily management of the Maintenance Team ensuring highest standards at the property and efficient daily operation of machinery and equipment, including pool and gym.
Daily management of the Landscaping Team, undertaking continual improvement to and maintenance of the gardens and grounds within the 100 acre perimeter.
Daily management of the Kitchen Production team as well as creating all menus and dietary requirements for all Guests, maintaining the highest culinary experience and hygiene.
Daily management of the Security Team and security processes and any necessary liaison with the Conservancy/Estate Security Team.
Daily management of the Housekeeping Team ensuring the highest standard of interiors and guest services, including laundry.
Daily management of the Food and Beverage Service Team ensuring highest standards of service and guest experience.
Daily logistics and management of the Guest Experience, including guest logistics, daily activities, concierge requirements, guest enjoyment and attention to detail at all times.
Oversee and manage the IT systems and equipment, including Wifi/Internet, Sonos and the Cinema.
Oversee and manage all external Contractors as well as supervision of additional Projects
‘Month End’ Reporting to London Head Office and Board of Directors.
Checking, authorisation and submission of orders, payments, inventories, and cash controls.
Maintenance and updating of the Property Asset Register.
Routine and random inventory and stock checks and controls across all areas of the operation.
Staff disciplinary action and liaison with Department of Labour.

Human Resources:
Staff Off and Leave Schedules
Staff Team building and events
Staff issues
Compilation of Staff payroll details in collaboration with internal Admin Office.
Community relations and CSR projects coordination.
Management, stocking and sales in the private home studio.
Co-ordination of imported shipments including the owners’ personal items, assets and fine and house wines.
Liaise with and assist as required the Equestrian manager for the private home riding and stud.
Applicants must have worked in a private home or 5* boutique hotel. Due to the expected high number of applicants, only those that meet the requirements and have the relevant experience will be considered for the position.

To apply, please forward

Your CV’s
Details of 3 contactable references
A letter motivating your application
Clear face photographs

CV can be forwarded to

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