Food and Beverage Manager

We are currently in search of a dynamic and energetic  Food and Beverage Manager who is a self-motivated team player and is dedicated and committed to providing excellent service within a high pressure environment in a 5 star Hotel located in Tanzania. The individual should have the ability to interact well with guests from all parts of the world as well as the ability to form good relationships with management and staff.


PURPOSE OF THE JOB

This role of the Food and Beverages Manager is a very guest orientated role. The Food and Beverages Manager is to ensure the efficient and smooth operation and management of the food and beverages department, service areas, in cooperation with the rest of the management team and managing as well as supporting the front of house employees. The successful individual will be running the Food & Beverages department, always maintaining Minimum standards for service and exceeding guests expectations experience. They will report directly to the General Manager.

Brief Description of position:
 

  • Enhancing the guest experience- Guests expectations are exceeded with the food offering and general food and drinks service and food offering.
  • Maintain company minimum standards- ensure that all standards are maintained and systems and procedures are followed by your teams
  • Training- Ensure that staff are constantly trained and coached in the department.
  • Assets- Ensure that all front of house equipment is well maintained and that staff are accountable for breakages.
  • Administration- Conduct accurate monthly and weekly stock takes.
  • Bar Stores, bar fridges and supply- To ensure that the fridges and storerooms are clean and organized at all times and that all stock control systems are effectively followed.
  • Guest feedback –Meet each and every guest and obtain feedback on service, the food, passing it on to the front of house team and to the Executive Chef.
  • Hygiene & safety- Ensure that the front of house service areas as well as the service staff are clean, tidy and hygienic.
  • Service- Ensure that the service teams are capable to deliver a five star service to our guests as well as effectively run the pass at service times.
  • Wine- Ensure availability of correct wines in camp as per minimum standards and that all service teams are up to date with stock items.



Qualifications and Requirements:

  • Diploma in Hospitality or equivalent.
  • Proven experience in remote wilderness areas
  • Proven working experience in the hospitality field under Food and Beverages Department/Restaurant for a minimum of 5 years.
  • Proven experience of delivering a five star dining experience- ala carte.
  • Proven record of outstanding staff relations

Competencies:

  • Service excellence (Desire to enhance Guest Experience).
  • Outstanding communication skills.
  • Attention to details.
  • Ability to work long hours. 
  • Time Management.
  • Leadership by example.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate, I would love to hear from you.

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