Camp Operational Manager World Class Super Luxurious Bush Camp Zambia

We are looking for a dynamic Camp Operations Manager for our extremely luxurious bush camps in Zambia.

Camp Operational Management:

Camp logistics, inclusive of weekly/monthly camp orders and supplies. As efficient as possible to avoid waste/over spending.
Leave roster for all staff at both camps -monthly.
Guiding roster and guest movements -daily/weekly updates.
Fuel issues and appraisal to avoid theft – daily and monthly.
Junior staff wages preparation and payment – monthly
C track appraisal ( transfer vehicle monitoring system for 3 vehicles)
Camp discipline (this includes management of staff noise/leave AWOL/ theft and security possibilities and prevention/ guide management in relation to guest expectations and camp operations.
Camp emergency awareness and action (i.e first aid etc)
Experience in the bush environment will be beneficial as we are remote

KNOWLEDGE REQUIRED

 3 – 5 years experience as an operations manager in a 5 star lodge
 Valid Class C driving license

SKILLS REQUIRED:

Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience.
Aware, evolved, energetic, compassionate, respectable and a strong leader.
Open minded and able to think outside of the box
Excellent interpersonal skills and communication
Confidence in dealing with guests, agents & staff
Attention to detail
Diligence and self-motivation to meet deadlines
Willingness/ability to share information and teach and inspire others
Computer and financial skills
Previous guiding experience preferred
Good understanding of maintenance & fleet essential
Understanding and interest in sustainability

PREVIOUS WORK EXPERIENCE REQUIRED:

Experience in the service industry especially dealing with operations and guests
Previous experience in a 5 star operation

If this sounds like a challenge you are ready for and you meet all the necessary requirements then we would love to hear from you. The successful candidate should very energetic, well organised and be able to plan ahead. This position requires some who is very focused on the task at hand and has very good managerial skills. If you feel like you are the right person for this and have a passion for working in the bush and have no issues with being in a remote area, please forward your CV along with 3 contactable references.

Please forward your CV to lwanda@broadhorizons.co.za

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