Camp Manager 5 Star Luxurious Lodge Zimbabwe

We are now in search for an experienced and passionate Camp Manager for an extremely luxurious 5 star lodge in Zimbabwe situated very close to Victoria Falls. This is an exciting leadership position to take over full responsibility of a camp and it’s staff with the support of General Management.

KEY OUTPUTS:

Co-ordinate staff and Equipment
Co-ordinate guest activities including Children’s activities
Manage bar stock and operational stock
Motivate Staff
Manage Food and Beverage
Training in conjunction with the Hospitality Manager
Quality Control
Uphold company standards
Hosting & delighting guests every day
Dealing with guest queries & complaints
Maintain relationships with repeat guests and private guides
Room checks and co-ordination of maintenance in the rooms
Problem Solving
Counselling Staff
Communicate with staff & other departments
Implement and Follow the BOPS
Ensure appearance of the camp is within company standards

SKILLS REQUIRED:

Excellent Communication skills – with guests and fellow staff members
Standard of your work must exceed the standard of the lodge
Entertaining personality
Excellent organisational ability
Excellent attention to detail
Lateral thinking ability
Good Leadership ability
Initiative
Must adhere to World Class Hospitality and Service Standards
Professional, courteous, hospitable to guests
Must be able to cope under pressure to meet guests needs every day
Must be able to lead people and correct things when needed
Honest, energetic, proactive and driven person who has career ambitions
Must be fluent in English
Must have the ambition to lead the camp and make it his/her own.

KNOWLEDGE REQUIRED:

Hospitality
Leadership
Food and Beverage
Environment
The surrounding communities
Company Knowledge
English language

PREVIOUS WORK EXPERIENCE REQUIRED:

Previous Camp Manager/ Safari host / Hospitality experience of at least 5 years
Previous experience in working with children an advantage
If you meet all the above requirements, are passionate about hospitality and the bush and would love to be part of this world class lodge, we would love to hear from you. Please forward your updated CV in MS Word format along with details of 3 contactable references and a letter motivating your application.

NB:

Only Zimbabwean citizens will be considered
Due to the high number of applicants, only those that are shortlisted will be contacted.

Please forward CV to charlee@broadhorizons.co.za

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