Assistant Restaurant Manager for a Luxury 5 star Hotel in Umhlanga

We are currently looking for an ASSISTANT RESTAURANT MANAGER for a Luxury 5 star Hotel in Umhlanga

Job Summary:

  • To lead and organize the Grill Room team, to set and maintain standards and to strive to always keep improving standards whilst maintaining budget and gross profit.
  • Responsible to operate within the policies and procedures as set out in the operating manual.

Minimum Requirements:

  • A certificate or Diploma in Food and Beverage Operations or something similar.
  • Experience as an Assistant Restaurant manager in a 4/5 star environment
  • Ability to effectively listen and verbally communicate in English with all levels of staff and management.
  • Ability to work with personal computer software programmes such as Excel and Word.
  • Ability to make decisions and work independently.
  • Excellent organizational skills
  • Establish and maintain happy, healthy and stable working relations with all staff and management.

Key Responsibilities:

  • To ensure the guests get the highest level of food and beverage service by making contact with the guests and to check customer’s satisfaction.
  • Maintain a high standard personal service with all guests.
  • To take personal responsibility for any guest situations, seeing the situation through to the solution
  • To ensure that all outlets are following correct billing procedures so that all revenue is correctly allocated and recorded.
  • To attend to all Human Resources issues within the Grill Room
  • To assist the Restaurant Manager with stock takes and reporting as and when requested.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for, I would love to hear from you.

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