Assistant Manager/Guest Relations Liaison 5 Star Boutique Hotel Umhlanga

We are now in search for an Assistant Manager/Guest Relations Liason for a 5 Star Super Luxurious Boutique Hotel in Umhlanga.

This roles primary function is to maintain the service standards of the Hotel through on the Floor Management and Supervision. It requires the individual to interact with Guests daily and ensure that their stay at this stunning Boutique Hotel is as memorable as possible and to oversee the Spa.

It is ideal for someone who has come from a Boutique Hotel background who understands the personalised attention to detail required for the job.

Minimum Requirements for this role:

3-4 years work experience in a well-recognized five star hotel
Sound knowledge with Guest Relations and Duty Management
We are looking for someone who possesses the following skills:

Management experience
Computer literate
Excellent attention to detail
Spa knowledge and Background
Duties and Responsibilities

Manage day to day operations of the property
Manage staff in terms of discipline
Daily liaison with guests
On-the-job training of service staff

If this sounds like a career opportunity you are ready to embrace. Your’e a pioneer, a visionary, a hands-on, roll-up-the-sleeves candidate . You’re a natural networker who is comfortable interacting at all levels .

You understand how to leverage social media to expand your network, maintain relationships, and satisfy your unquenchable thirst for lifelong learning and you have a knack for solving unsolvable challenges in a remote location I would love to hear from you. Please email me your CV along with a recent face photograph and details of three contactable references.

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