Assistant Lodge Manager Luxurious 5 Star Private Game Lodge KwaZulu Natal

We are now in search for an energetic and hard working Assistant Lodge Manager for a 5* world class private game lodge in KwaZulu Natal.

Key Outputs
 Meet and Greet all Guests
 Cover all daily and weekly requirements of the Lodge Manager when on leave
 Host agents, media and groups
 Ensure guest delights happen daily
 Host evenings as required by business levels
 Weekly planning – training, guest requirement and staffing levels
 Housekeeping-Room checks
 Kitchen
 Ensure that minimum standards as per BOPs are adhered to in all departments
 Departmental and finance meetings
 “Drive” company brand life
 Staff Welfare
 Training
 Stock takes
 Complete performance reviews for those staff reporting to you
 Ensure the departments you are responsible for have their performance reviews completed on time
 Attend Health and Safety meeting each month and ensure your departments have made any
necessary adjustments
 Ensure any overruns in time sheets in your departments are remedied with under-time
 Monitor, manage and control croc & cut.
 Promote team work between departments

KNOWLEDGE REQUIRED
 At least 3 years relevant experience in a 5 star operation
 Some form of managerial training
 Company Knowledge
 Valid unendorsed SA driver’s license essential.

SKILLS REQUIRED:
 Communication skills – with guests and fellow staff members
 Computer literate in Outlook & excel
 Lateral thinking ability
 Initiative
 Professional, courteous, hospitable to guests
 Must be able to cope under pressure to meet guests needs
 Leadership
 Honest, have good integrity, proactive and driven person who has career ambitions
 Good interpersonal skills
 Passion for guest delight

PREVIOUS WORK EXPERIENCE REQUIRED:
 Experience in the service industry especially in dealing with guests and staff
 Previous camp manger/ safari host experience an advantage
 Previous experience in working with kids an advantage

To apply please forward your updated CV in MS Word format to charlee@broadhorizons.co.za

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