Assistant Housekeeper- KZN Midlands

I am now in search of a Assistant Housekeeper for this World Class 5 Star award winning  exquisite hotel in the KZN Midlands

POSITION TITLE: Assistant Housekeeper/Laundry Supervisor

Salary: R8000 live in

REPORTS TO: Executive Housekeeper

DUTIES AND RESPONSIBILITIES:

  • To ensure that the property provides salable, well furnished and maintained guestrooms, public space and staff areas.
  • Responsible for assisting the development of housekeeping policies and procedures by which the highest possible degree of cleanliness, maintenance, and aesthetic value is achieved.
  • To assist in the developing of departmental training programs and to ensure proper implementation in rooms and public space.
  • Responsible for smooth, timely communication between departments.
  • Ensures excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests
  • In the absence of the Executive Housekeeper you are responsible for maintaining master key control.
  • Verifies that accurate room status information is maintained and properly communicated.
  • Resolves guest problems quickly, efficiently, and courteously.
  • Supervises all housekeeping employees; ensure that discipline is maintained and write warning letters when company policy has been violated.
  • Plans the work for the Housekeeping department and distributes assignments accordingly.
  • Informs new employees of regulations.
  • Checks the Housekeeping staffs quality and quantity of work, checking places likely to be overlooked.
  • Wears the proper uniform at all times. Require all housekeeping employees to wear proper uniforms at all times. Upholds the hotels commitment to hospitality.
  • Maintains a lost and found department and is responsible for all lost and found items.
  • Supervises the linen stock levels and maintains par stocks in the hotel.
  • Supervises the laundry process.
  • In the absence of the Executive Housekeeper you are responsible for the ordering of all guest supplies and cleaning materials.
  • Ensures that all laundry is correctly laundered according to specifications.
  • Monitors the movement of guest laundry.
  • Ensures that all laundry and housekeeping equipment is in good working order.
  • Housekeeping Assistant must assist in the following duties and responsibilities:
  • You may be required to perform turn-down duties from time to time.
  • A willingness to learn and to be cross trained within the Housekeeping department must be displayed at all times.
  • Be prepared to assist all fellow colleagues in the housekeeping department with their duties.
  • Ensure that a high level of personal hygiene is adhered to at all times.

PREREQUISITES:

Education: Matric. Must be able to speak, read and write English fluently

Experience: Minimum of 1 year of 5* hotel housekeeping supervisory experience,

Physical: Ability to plan and implement housekeeping programs and policies and to work and communicate with management, associates and subordinates.

If this sounds like a challenge you are in search of and your experience meets our requirements I would love to hear from you. Please send me a CV with a recent face photograph and details of three contactable references.

 

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