Adventures Assistant/ Airwing co- ordinator Luxury Game Reserve KZN

Location: Hluhluwe

We are now in search of an assistant to assist with our Adventures Manager and Co-Ordinate the Airwing side of our Luxury Game Reserve in KZN. This is a versatile and EXCITING position for somebody who is ENERGETIC with a ‘CAN DO ‘ attitude, you must be VERY ORGANISED, have experience in hospitality, a strong leader with EXCELLENT communication skills.
Relieve the Adventures Desk whilst he/she is on leave
Daily email correspondence with Lodge Receptions and Travel Consultants regarding ground handling and adventures enquiries and bookings
Private Landrover bookings
Adventure bookings
Specialist Safari Bookings
Updating of the diary from the movement report
Preparation of the Daily Road Program / Adventures program / Drivers sheets
Updating of the Specialist Safari Calendar
Updating of the Group Calendar
Updating of all revenue spreadsheets
Allocation of Commission
Maintain and nurture relationships with 3rd party suppliers
Manage and communicate with staff / drivers/Airwing/boatmen
Manage month end responsibilities
Monthly GRS check
Review general ledgers and send through queries
Relieve the FedAir Desk whilst he/she is on leave
Daily email correspondence with Lodge Receptions and Travel Consultants regarding flight enquiries and bookings
Preparation of the Daily Flight Program
Daily Passenger Invoicing
Meet all planes landing on the airstrip and host guests
Pass on any information regarding the guests on to the relevant lodge to use
Mentor staff and lead by example
Empowerment, training, mentoring, motivating and performance
Co-ordination and hosting of Beach Trips
Valid unendorsed SA driver’s license essential.
PDP an advantage
Experience in the service industry
Previous Lodge logistics and advantage.
Ability to organise and manage staff.
The ability to co-ordinate the day to day operations and provide superior service and quality to the guests.
Maintain good relationships with service providers
Energetic, outgoing, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience.
Good communication skills, a strong leader, proactive, show initiative, creative and enthusiastic.
Strong organizational skills and an ability to prioritize under pressure.
Must be commercially minded.
If this sounds like an exciting challenge you are ready for, you have the energy, experience, characteristics, experience in hospitality and are very organised and guest focussed I would love to hear from you. Please email your CV with a recent face photograph and details of three contactable references.

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