Monthly Archives: February 2020

We are now in search for a young, creative and talented Pastry Chef De Partie for a restaurant situated on a world class Property located in Botswana. The ideal candidate will be well-versed in culinary arts with a passion for sweet and delicious creations. They must adhere to health and safety standards to provide guests with the best possible serving.

Responsibilities

  • Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes
  • Create new and exciting desserts to renew our menus and engage the interest of customers
  • Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
  • Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
  • Check quality of material and condition of equipment and devices used for cooking
  • Guide and motivate pastry assistants and bakers to work more efficiently
  • Identify staffing needs and help recruit and train personnel
  • Maintain a lean and orderly cooking station and adhere to health and safety standards

Requirements

  • Proven experience as junior Pastry Chef, baker or relevant role
  • Great attention to detail and creativity
  • Organizing and leadership skills
  • Willingness to replenish professional knowledge
  • In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition
  • Working knowledge of baking with ingredient limitations (pastries that are gluten free, sugarless etc.)
  • Certificate in culinary arts, pastry-making, baking or relevant field

We are looking for an experienced Pastry CDP to prepare a variety of desserts, pastries or other sweet goods. Your skill in baking high quality treats should be matched by your creativity to develop new amazing tastes and recipes. If this is a challenge you are ready for, then we would love to hear from you. Please forward your CV in MS Word format along with details of at least 3 contactable references.

Island Resort Project Manager

Project Manager

An International Project and Procurement Management Company is looking for a Professional site based Project Manager to complete a Hotel development based on a private island in the Seychelles. The Project Manager will be assisting with the complete renovation the project.

Job Description:

The position will be a 12 month “pre contract” (Stages 1 to 4) managing the design development, the commercial / budgets and the tendering procedures. During this period the successful Candidate will be based on the main island, Mahe in the Seychelles.
Following the appointment of contractors etc, there will be a 24 month construction period. (Stages 5 and 6). For this period the Candidate will be based on the private Island.

Candidate Requirements:

  • Degree or Diploma in Construction/Project Management
  • At least 12-15 years experience being a Construction Project Manager
  • Candidates with Hotel or resort experience would be preferred
  • Candidates must be able to travel and relocate for the contract period

Head of HR Operations

We are currently in search for a Head of HR operations for a luxury tour operator based in South Africa. The ideal candidate must have extensive knowledge in the hospitality industry and come from a 5 star background. The ideal candidate must have experience in dealing with the following countries: SA, Zambia, Mauritius, Madagascar

Salary : $2500 ( please apply if your salary is around the package on offer )

Develop a Group HR department with associated and relevant policies, procedures and all other Human Resource requirements.

This is to include, but not limited to:

  • contracts
  • job descriptions
  • KRA and KPA format
  • policies and procedures
  • leave
  • incentive
  • training
  • maternity
  • salary scales
  • termination
  • etc
  • disciplinary procedures
  • payroll system and management processes

 

Financial Controller

We are currently in search for a Financial Controller for a luxury 5 star tour operator based in Madagascar . The ideal candidate must speak English and French as you will be based in Madagascar.

Salary: Highly Negotiable

Responsible for the following areas

  1. Financial Management
  2. Procurement
  3. Stores
  4. Logistics
  5. Management Accounts and Analysis
  6. Budgets
  7. Statutory Accounts and Statutory Returns

Junior Field Guide

I am now in search for a Junior Field Guide an exclusive 5 star Game Lodge based near the Kruger National Park. Must have FGASA level 1 

Key responsibilities and accountabilities:

  • Taking guests on game drives and/or walks daily delivering an interpretive safari experience.
  • Responsible for the safety and well-being of guests in your care and must make the guest stay as comfortable as possible, thus exceeding expectations.
  • Coordinating and delivering safari activities for all age groups and nationalities.
  • Safari activities for children (game drives, fishing and other specific activities as part of our Childrens program)
  • Actively support our Conservation and Community Initiatives and programmes
  • Hosting of guests during pre dinner drinks and/or meals and/or special events.
  • Assisting with guest/staff transfers when required
  • Assisting with habitat management when required

 

Qualifications and experience required

 

  • In possession of all required SA guiding certificates and memberships/affiliations (eg FGASA Level 1)
  • Valid PDP
  • Valid Code 08 Drivers License
  • Valid First Aid Certificate
  • Rifle competency
  • Advanced Rifle Handling (ARH)

Sous Chef

We are now in search of a Sous Chef for one of the most prestigious properties in the Southern Hemisphere, based in the Kruger National Park,  to take responsibility for contributing to the production of the highest possible food quality in the delegated section at all times, and to co-ordinate and be responsible for staff in your delegated section.

Main Duties & Responsibilities:

As Sous you will play an integral role in our renowned and creative team and will be responsible for culinary delights in this award winning kitchen. You will also supervise the  apprentices and trainees within your section.

Entry Requirements:

We are looking for an enthusiastic and creative Sous Chef who we anticipate will have worked in a similar role within the hospitality industry. You will be a team player, have excellent communication skills and attention to detail in order to deliver outstanding quality and service.

Other skills that will need to be demonstrated include:

  • Exceptional culinary skills
  • A high degree of artistic flair
  • Excellent attention to detail
  • A high standard of personal presentation
  • Ability to work under pressure
  • Confident and professional approach

KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS)

  • At least 5 years  Experience in a 5 star operation
  • Hospitality and Service Training Experience

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you I would love to hear from you.

Please send me your CV with an recent face photograph, details of three contactable references and a letter motivating your application.

Executive Housekeeper

We are in search of an experienced Executive Housekeeper for a luxury 5 star Bush Lodge, located near the Kruger National Park. The ideal candidate must have proven experience in a 5 Star establishment in a similar role, with a passion for high standards, presentation, teamwork and being able to work under pressure. The ideal candidate must have tertiary education qualifications.

KEY OUTPUTS: Management of housekeeping team Management of Laundry team All housekeeping related stock orders Monthly stock takes Room checks Budgets Staff skill development

SKILLS REQUIRED:

  • Communication skills – with guests and fellow staff members
  • Standard of your work must exceed the standard of the lodge
  • Good organisational ability
  • Lateral thinking ability
  • Initiative Must adhere to World Class Hospitality and Service Standards
  • Professional, courteous, hospitable to guests Must be able to cope under pressure to meet guests needs Must be able to lead people and correct things when needed
  • Honest, have good integrity, proactive and driven person who has career ambitions

KNOWLEDGE REQUIRED: 2 years relevant experience in a 5 star operation Some form of managerial training

PREVIOUS WORK EXPERIENCE REQUIRED:

  • Experience in the service industry especially in dealing with guests and staff
  • Previous housekeeping experience in a 5* establishment

This is a permanent live-in position The successful candidate should have an enquiring mind, be methodical, and pay attention to detail, be creative, and show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, and have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.

Operations Manager for a luxury 5 star Game Lodge based in Tanzania

We are currently in search of a Operations Manager for a luxury 5 star Game Lodge based in Tanzania . The ideal candidate must have 5 years experience to be approved for the work visa.

KEY OUTPUTS

  • Support General Manager in overall responsibility for the effect management and running of Lodge. To ensure the lodge and brand are taken to the next level of service standards
  • Assist General Manager in creating an environment where the Brand Standard is continuously met and visible throughout the daily functioning of the lodge
  • Ensure implementation and project management of Lodge annual strategy
  • Work with General Manager in driving community development projects in conjunction with the Africa Foundation
  • Assist in working with Regional Fleet & R&M Managers on developing and implementing projects in conjunction with the company’s Health & Safety standards
  • Work with Sustainability Manager on developing and implementing projects in conjunction with the company’s sustainability & Conservation strategy
  • Assist General Manager in hosting guests, agents, media and groups
  • Constantly evolving the guest experience to ensure we remain cutting edge and meet guests expectations
  • Oversee staff delight activities
  • Manage uniform issues and orders for all general staff. Ensure all staff are wearing correct uniform
  • Assist in organizing and coordinating bush functions/events
  • Assist in bush events equipment’s stock takes

 

SKILLS REQUIRED:

  • Energetic, proactive person with well-developed concept of the importance of providing a worldclass guest experience and the ability to provide that experience
  • Aware, evolved, energetic, compassionate, respectable and a strong leader
  • Open minded and able to think outside of the box
  • Excellent interpersonal skills and communication
  • Confidence in dealing with guests, agents & staff
  • Attention to detail
  • Diligence and self-motivation to meet deadlines
  • Willingness/ability to share information and teach and inspire others
  • Computer and financial skills
  • Previous guiding experience preferred
  • Good understanding of maintenance & fleet essential
  • Understanding and interest in sustainability

Lodge Manager based in Tanzania

We are currently in search of THE BEST and very hands on Lodge Manager for an INTERNATIONAL AWARD WINNING 5 star game lodge located in Tanzania.

PURPOSE OF THE JOB:
The Lodge Manager is responsible for maintaining the smooth operation of a luxury safari lodge. To provide leadership and development of staff, maintain lodge facilities and provide a level of hospitality which meets the company’s minimum standards.

BRIEF DESCRIPTION OF POSITION:

  • Ensure and provide flawless, upscale and professional in camp and out of camp guest service experiences.
  • Analyse guest feedback and provide strategic direction to continuously improve overall rating.
  • Anticipate and react promptly to guests requirements; a sense of urgency.
  • Oversee and coordinate all arrivals and departures of all camp guests.
  • Coordinate and manage communication between guests and staff and follow up to ensure complete service delivery.
  • Direct, coach and manage camp employees to ensure all standards and operating procedures are adhered to.
  • Maintaining all aspects of facilities and assets in the camp and back of house through best practice of hygiene and safety standards for both guests and staff.
  • Ensuring the maintenance and ongoing development of the Environmental Management Plan within the set framework.

QUALIFICATIONS:

  • Diploma in hospitality management or equivalent.
  • Proven working experience in the hospitality field for a minimum of five years.
  • Ability to work flexible hours.

COMPETENCIES:

  • Outstanding communication skills.
  • Service excellence (Desire to enhance Guest Experience).
  • Integrity.
  • Problem solving.
  • Empathy.
  • Organisational Skills.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate, I would love to hear from you.

Lodge Anchor

We are currently in search FOR THE BEST LODGE ANCHOR IN THE SOUTHERN HEMISHPERE !!!!! The ideal candidate will be very well spoken, have world class guest etiquette and must ensure our guest have THE MOST OUTRAGIOUSLY WELCOMING EXPERIENCE a guest could EVER anticipate.

Purpose:
The core function of the lodge anchor is to host the guests and manage all aspects of their stay to maximize guest delight

Skills and Experience:
Hotel school qualification
4 years work experience
Similar experience in a 5 star environment
Sound knowledge of food and beverage, in particular wine, cigars and cheese
Experience of Stock controls and management of  month to month stock take
Excellent attention to detail
Computer literate
Exceptional communication skills in English
Financial management skills
Management experience of junior staff
Drivers licence essential
Be in possession of a valid South African work permit

Expectations:
Relieves the Assistant Lodge Manager during cycle leave and performs all duties relevant to this position
Manage day to day operations
Coordination of service, wine tastings, functions etc
Managing stock, breakages
Manage staff in terms of discipline and service
Hosting
Check ins and outs

Work style and approach:
Curious and passionate about our industry
A collaborative working style
Has a flexible approach
Has a sophisticated approach to communicating via the various channels
A quick learner
A forward thinker who takes initiative in planning

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate and live in the Sabi Sabi I would love to hear from you.

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