Monthly Archives: October 2018

We are currently in search for a very hands on and experienced Housekeeping Supervisor for a 5 star luxury lodge based in the Sabi Sabi

We are currently in search for a very hands on and experienced Housekeeping Supervisor for a 5 star luxury lodge based in the Sabi Sabi.  The ideal candidate must come from 5 star lodge/hotel background.

Expected Competencies & Skillsets:

  • The successful applicant will assume full responsibility for the day to day management of the housekeeping department.
  • Responsible for maintaining set department budget.
  • Responsible for all operational equipment & stock control.
  • Responsible for personnel & leave management.
  • Responsible for maintaining Company set health & safety standards.
  • Responsible for hosting lodge guests for dinner duty, as required.

Minimum Qualifications & Experience:

  • Equivalent to grade 12 pass
  • Certificate / diploma relevant to position
  • 2 – 3 years’ experience in a similar role
  • Possession of valid driver’s licence advantageous

Benefits Offered:

  • 50% Medical aid contribution
  • 50% Pension fund contribution
  • Public holiday remuneration
  • Uniform provision
  • Meal provision
  • Accommodation provision
  • Bed night benefits
  • Discount allowed on beverages & boutique

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate and live in the Sabi Sabi I would love to hear from you.

We are currently in search of a very VIBRANT and ADVENTUROUS relief lodge manager for our 5 star game lodge in KZN

We are currently in search of a very VIBRANT and ADVENTUROUS relief lodge manager for our 5 star game lodge in KZN. The ideal candidate must come from a 5 star background experience.

KEY OUTPUTS:

  • Meet every guest and ensure they know who is looking after them
  • Ensure our brand standards are always maintained in all areas that make up the guest experience
  • Represent the company brand in appearance and behaviour
  • Create an environment where the company culture is fostered
  • Innovate new ideas and ways to edge the brand and improve
  • Ensure that our culture of rewarding and recognizing of staff is followed through all levels of the lodge
  • Ensure that training & development of staff is coordinated
  • Ensure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resources
  • Ensure the &Beyond Hospitality DNA is known by all
  • Relief for the Lodge Manager  when on leave
  • Hosting alternative nights
  • Assist in placing and monitoring of all lodge operational stock orders
  • Any other service and hospitality training as needed

KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS):

  • At least 2 years relevant experience in a 5 star operation
  • Managerial experience key
  • Company Knowledge
  • Valid unendorsed SA driver’s license essential

SKILLS REQUIRED:

  • MS office knowledge
  • Communication skills – with guests and fellow staff members
  • Lateral thinking ability
  • Initiative
  • Professional, courteous, hospitable to guests
  • Must be able to cope under pressure to meet guests needs
  • Leadership
  • Organizational abilities
  • Honest, have good integrity, proactive and driven person who has career ambitions
  • Good interpersonal skills
  • Passion for guest delight
  • Team player
  • Diligence and self-motivation to meet deadlines
  • Willingness/ability to share information and teach and inspire others
  • Wine & Food experience preferred

PREVIOUS WORK EXPERIENCE REQUIRED:

  • Experience in the service industry especially in dealing with guests and staff
  • Managerial experience
  • Finance experience (understanding management accounts, capex)
  • HR Knowledge

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate we would love to hear from you.

We are now in search of a Management Couple for a luxurious 5 star lodge located in Botswana

We are now in search of a Management Couple for a luxurious 5 star lodge located in Botswana. The ideal couple must be very hands on and have 5 star background experience.

Her responsibilities include managing the FOH department:

  • Full responsibility for guests during their stay from arrival to departure
  • Hosting of guests at all meals
  • Managing and leading the front of house team
  • Mentoring and training the front of house team
  • Responsible for housekeeping in rooms and FOH
  • Responsible for all maintenance standards FOH
  • Maintaining set standards and implementing new systems
  • Stock taking

His responsibilities include  managing the Food & Beverage department:

  • Manage and oversee the whole F&B department.
  • Liaise with the executive chef to encourage maximum turnover in all food outlets of the Hotel F&B
  • Be the procurement manager for Beverage and supplies in restaurants.
  • Manage with Duty Manager restaurant rosters.
  • Achieve and have a good understanding of Gross profits % and Cost of Sales
  • Manage the stock control procedures of all beverage items to attain required GP%.
  • Conduct periodic operating equipment and inventory counts and subsequent re-ordering of replacement items.
  • Be responsible for monthly beverage stock take and capturing of financial beverage results including COS adjustments for reporting to the accountant.

Combined requirements include:

  • Tertiary qualification preferably a degree or diploma in Hospitality / Tourism or similar
  • Management experience in luxury camp environment
  • International experience an advantage
  • Strong administrative skills
  • Maintenance skills and experience an advantage
  • Experience and ability to train staff
  • Fully computer literate
  • Proficient in English, ability to communicate in foreign languages are an advantage
  • Enthusiasm, passion and energy
  • Minimum of 3 contactable references
  • Candidates need to be mature, well educated, well presented and well spoken
  • Candidates need to be responsible, able to work under pressure and unsupervised
  • Candidates need to be willing to work in remote areas for extended periods of time

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate we would love to hear from you.

We are now in search of an extremely hands on, vibrant relief lodge management couple for a 5 star Game Lodge situated in KZN

We are now in search of an extremely hands on, vibrant relief lodge management couple for a 5 star Game Lodge situated in KZN. The ideal couple will play a dual role in the smooth running of the lodge with him being the  field guide and relief manager and her being be very strong in admin and finances 

 

KEY OUTPUTS:

  •  Meet every guest and ensure they know who is looking after them
  •  Ensuring all organizational requirements around delivering a unique company guest experience at the lodge is planned for and executed on a daily basis
  •  Ensure our brand standards are always maintained in all areas that make up the guest experience
  •  Represent the company brand in appearance and behaviour
  •  Create an environment where the company culture is fostered
  •  Innovate new ideas and ways to edge the brand and improve
  •  Ensure that our culture of rewarding and recognizing of staff is followed through all levels of the lodge
  •  Ensure that training & development of staff is coordinated
  •  Ensure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resources
  •  Ensure the company Hospitality DNA is known by all
  •  Relief for the Lodge Manager and assistant lodge Manager when on leave
  •  Hosting alternative nights
  •  Assist in placing and monitoring of all lodge operational stock orders
  •  Any other service and hospitality training as needed

 

KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS):

  •  At least 2 years relevant experience in a 5 star operation
  •  Managerial experience key
  •  Company Knowledge
  •  Valid unendorsed SA drivers license essential

SKILLS REQUIRED:

  •  MS office knowledge
  •  Communication skills – with guests and fellow staff members
  •  Lateral thinking ability
  •  Initiative
  •  Professional, courteous, hospitable to guests
  •  Must be able to cope under pressure to meet guests needs
  •  Leadership
  •  Organizational abilities
  •  Honest, have good integrity, proactive and driven person who has career ambitions
  •  Good interpersonal skills
  •  Passion for guest delight
  •  Team player
  •  Diligence and self-motivation to meet deadlines
  •  Willingness/ability to share information and teach and inspire others
  •  Wine & Food experience preferred

PREVIOUS WORK EXPERIENCE REQUIRED:

  •  Experience in the service industry especially in dealing with guests and staff
  •  Managerial experience
  •  Finance experience (understanding management accounts, capex)
  •  HR Knowledge

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, this sounds like a challenge you are ready for I would love to hear from you. Please send me your CV with a recent face photograph, details of three contactable references and a letter motivating your application.

We are currently in search of an extremely talented World Class Mixologist, who will bring his/her own unique talent and flair to our 5 Star World Class Lodge based in the Sabi Sands

We are currently in search of an extremely talented World Class Mixologist, who will bring his/her own unique talent and flair to our 5 Star World Class Lodge based in the Sabi Sands. The ideal individually must come from a 5 star background.

Purpose:
The Barman runs the bar at 2 of our lodges, creating a strong vibe within the main lodge areas. Whether serving original cocktails or the perfect espresso, this person connects with the guests to enhance their experience

Skills and experience:
• DYNAMIC DYNAMIC DYNAMIC personality !!!!!! ENERGY ENERGY ENERGY !!!!! CREATE THE MAGIC IN THE BAR AREA !!!!!!!
• Excellent bar service skills
• Knowledge of cocktails, wines and a wide variety of beverages
• Stock control procedures
• Great interpersonal and communication skills

Expectations:
• Make delicious and creative MINDBLOWING AND WORLD CLASS cocktails
• Clean, prepare and maintain the bar area & equipment
• Control beverage stock
• Engage with guests, create a great vibe at the bar

Attributes:
• A relationship builder by nature
• A positive approach to life in general
• Passionate about the business and detail
• Highly self-motivated and self-directed
• Comfortable assuming ownership for their role in the business
• Naturally intuitive
• Passionate about sustainability and “giving back”
• Works comfortably under pressure
• Is comfortable with change

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate and live in the Sabi Sabi I would love to hear from you.

We are currently in search FOR THE BEST LODGE ANCHOR IN THE SOUTHERN HEMISHPERE !!!!!

We are currently in search FOR THE BEST LODGE ANCHOR IN THE SOUTHERN HEMISHPERE !!!!! The ideal candidate will be very well spoken, have world class guest etiquette and must ensure our guest have THE MOST OUTRAGIOUSLY WELCOMING EXPERIENCE a guest could EVER anticipate.

Purpose:
The core function of the lodge anchor is to host the guests and manage all aspects of their stay to maximize guest delight

Skills and Experience:

• Hotel school qualification
• 4 years’ work experience
• Similar experience in a 5 star environment
• Sound knowledge of food and beverage, in particular wine, cigars and cheese
• Experience of Stock controls and management of  month to month stock take
• Excellent attention to detail
• Computer literate
• Exceptional communication skills in English
• Financial management skills
• Management experience of junior staff
• Driver’s licence essential
• Be in possession of a valid South African work permit

Expectations:

• Relieves the Assistant Lodge Manager during cycle leave and performs all duties relevant to this position
• Manage day to day operations
• Coordination of service, wine tastings, functions etc
• Managing stock, breakages
• Manage staff in terms of discipline and service
• Hosting
• Check ins and outs

Work style and approach:
• Curious and passionate about our industry
• A collaborative working style
• Has a flexible approach
• Has a sophisticated approach to communicating via the various channels
• A quick learner
• A forward thinker who takes initiative in planning

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate and live in the Sabi Sabi I would love to hear from you.

We are currently in search for a very hands on and experienced Housekeeping Supervisor for a 5 star luxury lodge based in the Sabi Sabi

We are currently in search for a very hands on and experienced Housekeeping Supervisor for a 5 star luxury lodge based in the Sabi Sabi.  The ideal candidate must come from 5 star lodge/hotel background.

Expected Competencies & Skillsets:

  • The successful applicant will assume full responsibility for the day to day management of the housekeeping department.
  • Responsible for maintaining set department budget.
  • Responsible for all operational equipment & stock control.
  • Responsible for personnel & leave management.
  • Responsible for maintaining Company set health & safety standards.
  • Responsible for hosting lodge guests for dinner duty, as required.

Minimum Qualifications & Experience:

  • Equivalent to grade 12 pass
  • Certificate / diploma relevant to position
  • 2 – 3 years’ experience in a similar role
  • Possession of valid driver’s licence advantageous

Benefits Offered:

  • 50% Medical aid contribution
  • 50% Pension fund contribution
  • Public holiday remuneration
  • Uniform provision
  • Meal provision
  • Accommodation provision
  • Bed night benefits
  • Discount allowed on beverages & boutique

 

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate and live in the Sabi Sabi I would love to hear from you.

We are currently in search of an experienced Sous Chef for a privately owned 5 star Lodge based in the Western Cape

We are currently in search of an experienced Sous Chef for a privately owned 5 star Lodge based in The Western Cape. The ideal candidate must be very hands on and come from a 5 star lodge/hotel background.
Main Duties:

  • To deputise in the Head Chef’s absence.
  • To ensure that all chefs des parties are familiar with the day’s requirements.
  • To ensure that the necessary stocks are on hand at the right quality and
  • That all Chefs de Parties are familiar with the day’s requirements.
  • To ensure that the necessary stocks are on hand at the right quality and quantity.
  • To ensure that fair discipline is maintained.
  • To ensure that all staff are treated fairly and with commonly accepted courtesy.
  • To ensure that timetables, leave rosters and attendance registers are up-to-date.
  • To ensure that all statutory, as well as company, hygiene regulations are being strictly adhered to.
  • To ensure that all maintenance problems are timeously reported and followed up.
  • To ensure that all communications between restaurant and kitchen run smoothly.
  • To ensure that each cook receives the correct orders for the appropriate tables.
  • To ensure that each dish leaving the kitchen is checked for quality, quantity, presentation and correct temperature.
  • To ensure that the dining room/ restaurant personnel are “standing by” when delicate dishes are served.
  • To ensure that regular on-the-job training is carried out so that subordinate staff perform their duties correctly.
  • To attend seminars and training courses as and when directed.
  • To further your own knowledge of management methods and principles to ensure future advancement and further upgrading in management standards for the profession as a whole.

PERSONAL ATTRIBUTES:

  • Patience
  • Attention to detail
  • Passion for training staff, creating fabulous food, and new ideas
  • Good interpersonal skills
  • Sense of urgency
  • Passionate about guest delight
  • Diligence and self-motivation to meet deadlines and keep on top of your job
  • Willingness/ability to share information and teach and inspire others
  • Ability to adapt and have a sensitivity to the culture of the staff

Scope and General Purpose:

  •     To assist the head chef in the day to day running of the kitchen.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate and live in the Western Cape I would love to hear from you.

We are now in search of a qualified sommelier for an award winning 5 star World class privately owned property in the Sabi Sands

We are now in search of a qualified sommelier for an award winning 5 star World class privately owned property in the Sabi Sands.

Minimum Requirements:

·        A diploma in Hotel Management

·        3-4 years experience as a Sommelier in a 4/5 star hotel/lodge

·        Strong knowledge of wine service procedures

Skills:

·        Strong command of English combined with good written skills

·        Ability to work in a team

·        Ability to describe and recommend wine paired with food

Key Responsibilities:

·        Follows and ensures that the standards of service within the palace are being adhered

·        Provides prompt, attentive and courteous service to every guest

·        Staying abreast of the latest trends in both the culinary, and wine and spirits world

·        Assisting guests choose the correct wine for a meal

·        Planning the wine menu

·        Decanting wines, especially red wines over 10 years old

·        Choosing and ordering wines that best fit the menu and patrons

·        Knowing the proper way to store various types of wines

·        Managing the inventory of the wine cellar

·        Cultivating relationships with distributors and vintners

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate I would love to hear from you

I am currently in search of a General Manager to oversee the Hospitality Operations on this luxury 5 star Island property in the Maldives

I am currently in search of a General Manager to oversee the Hospitality Operations on this luxury 5 star Island property in the Maldives.

Key Outputs:

Support The MD in overall responsibility for the effective management and running of the property with focus on hospitality operations. To ensure the  brand is taken to the next level of service standards.

  • Overall day to day management of all hospitality
  • Overall responsibility for implementing service and hospitality training plan, including
  • Butler training
  • Housekeeping training
  • Any other service and hospitality training as needed
  • Assist in placing and monitoring of all operational stock orders
  • Oversee and develop guest delight activities
  • Work directly with head of housekeeping, f&b manager and butlers to ensure Service standards are maintained at all times
  • Daily meeting with heads of department to discuss the daily plan, including arrivals, departures, special requests, bush banqueting
  • Updating and ensuring the continuous presence on social media platforms.

Hosting all Agents and Media, large events (groups, weddings, wine cellar)

KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS)

  • · At least 5 years Management Experience in a 5 star operation
  • · Hospitality and Service Training Experience
  • · Hospitality degree beneficial

 

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for and you are able to relocate and live in the Maldives I would love to hear from you.

Please send me your CV with an recent face photograph, details of three contactable references and a letter motivating your application.

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