Monthly Archives: September 2017

General Manager Upmarket Luxury Mobile Safari Company Botswana

We are now in search for an experienced and hard working General Manager for an upmarket mobile luxury safaris company based in Botswana.

The General Manager will be responsible for managing the operations and guest experience at two lodges in Botswana. Listed below are the requirements for this position.

KEY OUTPUTS:

Managing multiple camps remotely
Managing camp / equipment logistics
Managing stock control
Management of guest delight activities
Overall hospitality and food
Overseeing general appearance and management of maintenance issues
Staff – Motivation & Skills Development
Drive community development projects in conjunction with the Africa foundation
Understand & manage budgets, GP’s & finances

KNOWLEDGE REQUIRED – (QUALIFICATIONS OR TRAINING PROGRAMS)

Knowledge or experience in running a camp, multiple camps or expeditions business as well as previous experience in the hospitality industry
Hotel Management Degree or equivalent – required
Any relevant qualifications would be beneficial.
Human Resources trained – beneficial
Drivers licence

The successful candidate should be very hard working, initiative, quick thinking and extremely passionate about hospitality. If this sounds like a challenge you are ready for and you are passionate about working in the bush then please forward your updated CV in MS Word format along with details of at least 3 contactable references. Please only apply if you meet all the above requirements and have the relevant experience.

To apply, please forward your updated CV to charlee@broadhorizons.co.za

Bookkeeper Luxury Safari Tour Operator Sandton

We are now in search for an experienced Bookkeeper for a luxury safari tour operator based in Sandton.

KEY OUTPUTS:
Responsible for a number of business units/lodges in Botswana, Namibia and Mozambique.
Month-end Bookkeeping functions consisting of:
 Import QuickBooks into Accpac
 Use of Tourplan to generate lodge revenue to import into Accpac
 Balancing intercompany loans
 Foreign currency revaluations
 Preparation of management accounts, Profit and loss, Balance sheet and cash flow within tight deadlines
 Initial review and variance analysis of management accounts before sending out to the business units/lodges
 Interaction with Business units/lodges to finalise management accounts

Other functions:
 Responsible for the general ledgers
 Responsible for Balance Sheet recons linked to your area of responsibility
 Bank reconciliations
 Calculate and submit Vat returns – E-filing
 Assist with completion of budgets & forecasts
 Assist with completion of accounting and taxation packs lined to the Audit
 Audit preparation and support to audit teams in pulling invoices
 Lodge and interdepartmental liaison
 Lodge finance support
 Assist Lodge Staff with QuickBooks

KNOWLEDGE REQUIRED:
 BComm degree or at least a bookkeeping or accounting course completed
 Computer literate – Accpac for Windows, QuickBooks, advanced Excel is essential
 Knowledge of Tourplan an advantage

SKILLS REQUIRED:
 Accuracy and attention to detail
 Ability to work under pressure and meet deadlines
 Liaise with Head Office staff and lodges by email and telephone
 Flexibility of working hours

PREVIOUS WORK EXPERIENCE REQUIRED:
 A minimum of 3 years’ experience as a Bookkeeper

The successful candidate should be energetic, quick thinking and very hard working as well as have a passion for working with numbers. If you feel you are ready for this challenge, please forward your CV in MS Word format along with details of at least 3 contactable references and a motivational letter supporting your application. Please only apply if you meet the above requirements and have the necessary qualification(s).

To apply, please forward your updated CV to charlee@broadhorizons.co.za

Assistant General Manager 5 Star Luxurious Game Lodge Botswana

We are now in search for a very strong and hard working Assistant General Manager for a luxurious 5* game lodge in Botswana.

The ideal candidate should be VERY strong in Food and Beverage and have strong lodge operational skills.

ASST GENERAL MANAGER DUTIES AND RESPONSIBILITIES:

Assist the General Manager in his day to day operations.
Assigns duties to HOD’s and observers performance to ensure adherence to hotel policies and established operating procedures.
Receives and resolved or assists the General manager in resolving guest complaints and service recovery process.
Assisting General Manager during Morning meetings or conducts the morning HOD meetings in the absence of General Manager.
Ensure full compliance to lodge operating controls, SOP’s, policies, procedures and service standards.
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
Assist GM in key property issues including capital projects, customer service and refurbishment.
Performs daily, weekly and monthly property inspections.
Ensures property, grounds, physical plant and work areas maintained to standard.
Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM.
Audits on par stock on all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
Performs sudden audits on rooms and other operating areas.
Provide effective leadership to lodge team members.
Must be available 24/7 in case to respond to any guest or employee emergencies.
All Other duties as assigned by the General Manager or Management.

PREREQUISITES:

Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice and assistance as required.

Available to work when needed, including weekends, holidays, and nights.

EDUCATION:

A university degree or diploma in hotel management or a related field with experience in opening, managing or re-positioning a lodge with clear track record. Excellent computer system skills.

EXPERIENCE:

At least 5 to 10 years experience in the hospitality industry, with significant luxury and international experience. And at least 3 to 4 years of experience as a Head of the development or Asst. General Manager or Executive assistant manager.

Please only apply if you have the relevant experience. The successful candidate should be very hands on, capable with all aspects of running a lodge and must be a good team player. To apply please forward your updated CV in MS Word format along with details of at least 3 contactable references and a motivational letter supporting your application.

To apply, please forward your updated CV to charlee@broadhorizons.co.za

Maintenance Manager 5 Star Private Island Resort Seychelles

We are now in search for an experienced and hands-on Maintenance Manager for a luxurious 5* private island resort in the Seychelles.

KEY OUTPUTS:

General

Oversee all maintenance on the island – plumbing, electrical (domestic + high voltage), refrigeration, building, carpentry, waste management, water desalination plant, boats, generators, projects
Set the highest levels of acceptability in regards to maintenance on the island
Ensure maintenance issues in guest areas or guest rooms are fixed
Ensure preventative maintenance plans are in place in guest and staff areas
Management of maintenance team

Process:

Manage stock control system
Manage budgets and communicate any unforeseen costs
Have a preventative maintenance plan in place
Drive recycling and waste management
Source reliable suppliers and constantly strive to negotiate the best prices from them
Sourcing of maintenance parts through local channels
Control all maintenance related purchases
Ensure your team, treats all equipment with care and are trained in their areas of responsibility
Control wastage within your department
Fuel and fleet stats management

Finance:

Ensure stores are controlled
Negotiate the best prices and spot check agreements
Control the expenditure and manage the budgets to remain within the limits agreed on with management
Report on and justify all expenditure

Staff:

Ensure that all staff to be trained in their areas of responsibility and to attend regular training workshops
Manage performance through feedback and annual performance appraisals
All new staff to be inducted according to the company Induction Program
Ensure all maintenance staff are sensitive to working in guest areas, noise levels and intrusions
Allocate staff to perform tasks according to prioritized needs
Recruit and induct new staff in conjunction with HR
Identify training needs within the maintenance department
Keep an attendance register
Ensure that your staff is properly equipped to carry out their duties safely and effectively
Ensure that you are familiar with the HR policies and procedures manual and that you understand the disciplinary procedures
Develop your teams and individuals
Ensure the right people are in the right positions
Ensure your team are guest focused
Encourage, inspire and motivate staff
Recognize great feedback and deal with negative feedback constructively

Stock and Tools

You will endeavour to keep a par stock of spares that will allow you to effect emergency and other repairs efficiently
The care for and purchase of tools and other equipment in your department will be your responsibility
Ensure that tools and spares are neatly stored and packed away
Perform a stock take of tools from time to time and report any shortfalls to the management

PREVIOUS WORK EXPERIENCE REQUIRED:

Must have at least 3 years’ experience as a Maintenance Manager in a similar sized operation
Extensive experience with the maintaining and repairs of desalination plants and generators (100kva), as well as experience with – Plumbing, Sewage treatment systems, water treatment systems; V-sat links, Out Board engines, electrical – light and heavy current, refrigeration, building and general maintenance
Previous lodge experience would be highly advantageous
Knowledge of vehicle mechanics and management
Knowledge on maintenance for a sustainable impact
Ability to operate MS Excel and provide operation reports

PERSONAL CHARACTERISTICS:

Able to handle pressure, and still operate effectively
Able to use initiative in challenging circumstances
Energetic, proactive person
Good interpersonal skills – able to function as part of a team
Attention to detail
Diligence and self-motivation to meet deadlines and keep on top of your job
Willingness/ability to share information and teach and inspire others
Honest, have good integrity, proactive and driven person who has career ambition

If you have the required skills and experience and are ready for a challenge abroad, then we would love to hear from you. The ideal candidate should be very hands on, have strong leadership skills, ability to work well within a team and be a quick thinker as well as be able to work well under pressure. If this sounds like you, please forward your CV in MS Word format along with details of at least 3 contactable references.

To apply please forward your updated CV to gavin@broadhorizons.co.za

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