Monthly Archives: July 2017

Maintenance Manager 5 Star Private Island Resort Tanzania

We are now in search for an experienced and hands-on Maintenance Manager for a luxurious 5* private island resort in Tanzania.

KEY OUTPUTS:

General

Oversee all maintenance on the island – plumbing, electrical (domestic + high voltage), refrigeration, building, carpentry, waste management, water desalination plant, boats, generators, projects
Set the highest levels of acceptability in regards to maintenance on the island
Ensure maintenance issues in guest areas or guest rooms are fixed
Ensure preventative maintenance plans are in place in guest and staff areas
Management of maintenance team

Process:

Manage stock control system
Manage budgets and communicate any unforeseen costs
Have a preventative maintenance plan in place
Drive recycling and waste management
Source reliable suppliers and constantly strive to negotiate the best prices from them
Sourcing of maintenance parts through local channels
Control all maintenance related purchases
Ensure your team, treats all equipment with care and are trained in their areas of responsibility
Control wastage within your department
Fuel and fleet stats management

Finance:

Ensure stores are controlled
Negotiate the best prices and spot check agreements
Control the expenditure and manage the budgets to remain within the limits agreed on with management
Report on and justify all expenditure

Staff:

Ensure that all staff to be trained in their areas of responsibility and to attend regular training workshops
Manage performance through feedback and annual performance appraisals
All new staff to be inducted according to the company Induction Program
Ensure all maintenance staff are sensitive to working in guest areas, noise levels and intrusions
Allocate staff to perform tasks according to prioritized needs
Recruit and induct new staff in conjunction with HR
Identify training needs within the maintenance department
Keep an attendance register
Ensure that your staff is properly equipped to carry out their duties safely and effectively
Ensure that you are familiar with the HR policies and procedures manual and that you understand the disciplinary procedures
Develop your teams and individuals
Ensure the right people are in the right positions
Ensure your team are guest focused
Encourage, inspire and motivate staff
Recognize great feedback and deal with negative feedback constructively

Stock and Tools

You will endeavour to keep a par stock of spares that will allow you to effect emergency and other repairs efficiently
The care for and purchase of tools and other equipment in your department will be your responsibility
Ensure that tools and spares are neatly stored and packed away
Perform a stock take of tools from time to time and report any shortfalls to the management

PREVIOUS WORK EXPERIENCE REQUIRED:

Must have at least 3 years’ experience as a Maintenance Manager in a similar sized operation
Extensive experience with the maintaining and repairs of desalination plants and generators (100kva), as well as experience with – Plumbing, Sewage treatment systems, water treatment systems; V-sat links, Out Board engines, electrical – light and heavy current, refrigeration, building and general maintenance
Previous lodge experience would be highly advantageous
Knowledge of vehicle mechanics and management
Knowledge on maintenance for a sustainable impact
Knowledge of Swahili an advantage
Ability to operate MS Excel and provide operation reports

PERSONAL CHARACTERISTICS:

Able to handle pressure, and still operate effectively
Able to use initiative in challenging circumstances
Energetic, proactive person
Good interpersonal skills – able to function as part of a team
Attention to detail
Diligence and self-motivation to meet deadlines and keep on top of your job
Willingness/ability to share information and teach and inspire others
Honest, have good integrity, proactive and driven person who has career ambition

If you have the required skills and experience and are ready for a challenge abroad, then we would love to hear from you. The ideal candidate should be very hands on, have strong leadership skills, ability to work well within a team and be a quick thinker as well as be able to work well under pressure. If this sounds like you, please forward your CV in MS Word format along with details of at least 3 contactable references.

Please forward all CVs to charlee@broadhorizons.co.za

Reservationist 5 Star Private Island Seychelles

We are now in search for a Reservationist for a stunning 5* private island in the Seychelles.

PLEASE NOTE THAT APPLICANTS MUST BE BASED IN JOHANNESBURG

Job Summary:

To ensure the highest standard of performance and service is achieved when reserving accommodation and additional services for the resort. To ensure the accuracy of all reservations and to ensure exceptional guest service.

Minimum Requirements:

Matriculation certificate (or the equivalent)
Hotel Management Diploma would be an added advantage.
Minimum of 2 years experience in a similar position
Must be well spoken and possess excellent people, communication and organizational skills
Fully computer literate in MS Word, Excel and outlook
Understand and have a good working knowledge of OPERA
Have a thorough knowledge of policies and procedures regarding hotel reservations i.e. room types, rates, allocations and future availability, deposits, payment and cancellation policies and procedures

Key Responsibilities:

To be fully familiar with the short and long term availability of the property
To up sell wherever possible
To ensure that all telephone enquiries are handled politely and professionally and that your telephone technique etiquette and voice tone are appropriate
Ensure that all written (fax and email) reservation enquiries are professionally responded to within 4-6 hours
Effectively control and manage any overbooking situation, in accordance with the lodge overbooking process. To bring any overbooking situation to the attention of the Reservations Manager
Ensure all deposits are requested and pro-forma invoices timeously forwarded. Follow up on all voucher, guarantees and deposits
Ensure that all details for the following days arrivals are accurate and complete including reservations requests, rates and web availability updates, deposits and payments due etc.

If you meet the necessary requirements and experience I would love to hear from you. Please send me your CV with a recent face photograph and details of three contactable references. Due to the high volume of applicants, only those who are shortlisted will be contacted.

*NB: The successful candidate should be based in Lonehill or surrounding areas. This is a remote work position but will have to travel to Lonehill occasionally.*

Please forward all CVs to lwanda@broadhorizons.co.za

Chef de Partie Fine Dining Restaurant Cape Town

I am now in search of a very strong CDP who is strong in all areas of the kitchen. The candidate I am looking for must have solid and sound experience in a 5 star property or fine dining restaurant. This is a great opportunity to be trained by some of the top chefs in the industry.

Main purpose:

To be responsible for the running of the whole section and assist the senior chefs in managing the kitchen effectively.

Duties & Responsibilities:

Working with the Executive Chef and the kitchen team to maintain high standards in the quality of food both as to its preparation and its presentation
Working in all areas of the kitchen
Inform the senior chef on duty of anything which is broken or finished
Preparing the mise en place needed for service and ensuring that the kitchen is set up ready for service.
Reporting directly to the Executive chef any problems that pertain to the kitchen
All food to be tasted on a daily basis.
Provide outstanding and friendly service to the guests at all times
Plating of cooked breakfasts, lunch, afternoon tea, and dinner when needed and to the correct standard

Stock Control:

Receiving & checking the quality of produce delivered.
Check all requisitions is strictly followed by other departments
Discuss all provisions-related problems directly with the Executive Chef on a daily basis.
Check proper storage of all equipment.
Efficient stock control including regular stock rotations of the Fish, Meat and Walking Fridges as well as the freezers.
Reducing and controlling the amount of breakages and wastage in your areas of responsibility

Hygiene, Health and Safety & Maintenance:

Maintain the cleanliness and organization of the kitchen at all times
Maintaining hygiene standards in all areas of the Kitchen i.e. Dry store, Fridges etc
Ensure that all equipment is clean and in good working order
Maintaining hygiene standards in all food preparation and restaurant back of house areas
Be on the lookout for all maintenance issues and ensure that the correct persons are contacted and that the work is carried out to the correct standard

Abilities and Skills:

A Passion for cooking first and foremost and ambition to improve your skills
Excellent communication skills and the ability to communicate in English
Effective listening skills
Excellent interpersonal skills may have to interact with guests
Organisational skills – Ability to plan, coordinate, execute and follow up
Ability to work alone and as part of a team
Ability to multitask
Excellent time management skills
Ability to motivate yourself
Able to work in all areas of the kitchen – Cold Kitchen, Pastry, Meat ,Fish and Sauces
Knife skills
Good wine knowledge, able to understand food & wine pairing
Basic knowledge of HACCP and Hygiene
Flexible
Ambitious
Must be of sober habits
Neat and presentable

Qualifications:

Formal cookery diploma
3 years experience in 5 * Hotel

If you have the experience and are ready to join this great brigade where you will learn a vast amount to move your career to the next level I would love to hear from you. Please send me your CV, a recent face photograph and details of three contactable references

Please forward all CVs to lwanda@broadhorizons.co.za

Food and Beverage Manager 5* Luxurious Island Resort Bahamas

We are now in search for a F&B Manager for a world class 5* island resort in the Bahamas.

Job Summary:

To assist the Food and Beverage department to lead and organize the Food and Beverage service team with the main responsibility overseeing this world class property, to set and maintain standards and to strive to always keep improving standards whilst maintaining budgets.

Minimum Requirements:

A diploma in Food and Beverage Management
Experience as an Assistant Food and Beverage Manager or similar in 4/5 star properties
Good Communication and Team Organizer

Key Responsibilities:

Responsible to operate within the policies and procedures as set out in the operating manual
To perform Food and Beverage Duty Manager Shifts when on duty covering all Food and Beverage Operations
Make regular visits to the Food and Beverage areas to evaluate quality of product and be regular contact with guests, check customers satisfaction, communicating relevant points to HODs
To train staff as and when necessary
To competently handle any Industrial relations issues within the food and beverage department
To ensure that an efficient system of storage and issuing of stock is maintained and to investigate, remedy and control any shortfalls via relevant ledgers and tight security
To assist the Food and Beverage HODs, the Financial Controller and the F&B Manager in producing budget figures for the department and ensuring that costs are kept within budgeted levels

If this sounds like a challenge you are ready for, you are passionate about delivering world class service, you meet the requirements with experience and skills, you are self driven and would love to be a part of this World Class property I would love to hear from you, please email me your CV along with your face photograph, details of three contactable references and a letter motivating your application.

Please forward all CVs to lwanda@broadhorizons.co.za

Executive Chef 5* Luxurious Island Resort Bahamas

We are now in search for an Executive Chef for a stunning 5* island resort in the Bahamas.

KEY OUTPUTS:
Service and Kitchen Management

Run and supervise all three Kitchens
In absence of Junior Executive , assume responsibilities
Implement menus according to resort identity and Create seasonal menus based on guests in house and produce in store
Have creative flair to be able to implement new dishes as well as improvise on dietary menus
Ensure all menus are followed and food standard is excellent at all times
Follow the choice of recipes and train each chef on the proper use of the ingredient
Check and control all preparation of dishes
Make personal contact with guests daily, and make sure someone is doing so in all villas
Continuous encouragement and training of staff to provide the best food experience to guests
Be flexible when receiving unexpected request from guests and ensure you are able to accommodate unusual dietary requirements
Manage Kitchen Hygiene – Perform 1 3 minute cleaning tasks and set the example that everyone in the kitchen is responsible for hygiene, safety and cleaning
Play a key role in the financial success of the Kitchen by working towards the budgeted food cost and remaining within monthly budgets
Be responsible for implementing kitchen standards and making regular visits to staff kitchen and canteen.
Print recipes for guests upon request and present as per the lodge standard

People

Oversee and ensure good communication within your respective team including, arranging a monthly kitchen meeting as well holding daily morning meetings with your respective kitchen team
Continuous training and motivation of all kitchen staff including on the job training, Overseeing staff administration in conjunction with the Junior – Executive Chef, including – staff roster and leave structure and staff attendance register, staff inductions and filing of all necessary paper work
Manage staff performance and ensure all staff understand their responsibilities
Take disciplinary action when necessary as per property policies
Assist with hiring and screening of all staff ensure the right people are in the right positions

Stock Management and Supplier Relations

Take responsibility for all food with the assistance of the storeman
Responsible for co-ordaining stock management and stock take of all food, weekly, with storeman; Management OF respective store rooms and deep freezers. working closely with storeman in delivering the best stock control procedures and guest experience
Have knowledge of products, suppliers, prices and current stock by communicating with regional chef and procurement and directly with local suppliers that deliver directly to the resort
Maintain good working relationships with suppliers
Continuously strive to get the best products from local suppliers; assist Procurement with training where needed on quality of food as well as assisting regional chef with these duties where needed and when time allows (low season)
Responsible for stock management and stock take of all food weekly. Manage respective store rooms and deep freezers
Have knowledge of products, suppliers, prices and current stock
Organize 911 food section in your deep freezer and dry store
Keep a diary to organize all daily, weekly and monthly information
Ensure there are sufficient cleaning materials, and chemicals in stock
Check with storeman and make sure that stock is rotated in fridges and freezers daily
Management of empty containers ensuring no unauthorized food leave the kitchen
Train respective senior chefs on acceptable and unacceptable quality for receiving goods
Liaise with the resort manager or on the up to the moment head count to ensure the correct amount of food is prepared
Ensure that equipment is in working order and that it is always returned to the correct storage place
Strive to procure sustainably and within the guidelines set by the company

KNOWLEDGE REQUIRED:

Kitchen management including kitchen administration, general hygiene and people management
Budget management

QUALIFICATIONS REQUIRED:

Formal Chef Qualification
At least 5+ years Chef Experience required in 5 star hotels, lodges or resorts
International exposure is a plus

SKILLS REQUIRED:

Spoken and written English
Computer literate
Passion for food and the food experience
Ability to lead a team of people effectively
Strong management skills, day-to-day, and long term
The ability to motivate staff to consistently deliver
Ability to think and act creatively within a team
Good knowledge of hospitality operations including butler service

PERSONAL ATTRIBUTES:

Patience
Attention to detail
Passion for training staff, creating fabulous food, and new ideas
Good interpersonal skills
Sense of urgency
Passionate about guest delight
Diligence and self-motivation to meet deadlines and keep on top of your job
Willingness/ability to share information and teach and inspire others
Ability to adapt and have a sensitivity to the culture of the staff

The successful candidate must be able to work under pressure, have attention to detail, must be accurate, customer focused, and have a positive outlook, excellent team player, committed, hardworking and eager to learn. If you meet the requirements and believe you are the right person for this position, please email your CV, a clear and professional face photograph, your food portfolio and details of 3 contactable references.

Please forward all CVs lwanda@broadhorizons.co.za

Operations Manager 5* World Class Island Resort Bahamas

We are now in search for an Operations Manager for a brand new world class 5* resort in the Bahamas.

Key responsibilities and duties:

Control of Operational stock and Operational store room
Supporting Daily Resort Operations
Ensure resort standards are trained and adhered to at all times
Management of staff uniform
Ensure resort styling guides are updated at all times
Support reward and recognition program
Supporting responsible calendar events and celebrations
Performance management of staff reporting to you
Input in purchase of operational equipment
Regular revision of systems and procedures
Expect what you inspect – regular walkabouts
Financial management of allocated budget lines
Outline of ideal candidate profile:

Working as an Operations Manager, you need excellent organizational and people skills to ensure smooth running operations. The candidate will need to be very flexible to assist where and whenever required as he/she will be supporting the resort management team. These competencies include the following requirements:

Personality:
An outgoing, warm and friendly personality that is well presented
Positive attitude, Self-motivated, Confident and comfortable around people from all walks of life
Excellent communication and interpersonal skills (listening skills, verbal communication etc)
Good sense of humour
Specific Job Skills
Excellent guest relations abilities (including Effective influencing and negotiation skills)
Excellent guest/staff/lodge management skills
Excellent knowledge of Food & Beverage, Housekeeping and Front Office
Ability to work under pressure and to tight deadlines
Physical fitness to ensure you are able to work extended hours and possibly carry heavy items
Attention to detail
High energy levels & drive to get things done
Planning & organizing – plan activities and carry them through effectively
Initiative to look for ways of improving
Excellent people skills, especially motivating staff
Computer Skills
Good standard of IT and numeracy
Computer literate with excellent skills in Excel
Pastel and Semper or similar
Literacy and Numeracy
Fluent in English (speak, read and write)
Excellent literacy skills (writing of emails, viewing web pages)
Excellent arithmetic skills (counting quantities, using percentages, understanding tables in reports and interpreting graphs)

Commercial Skills
Commercial awareness – understanding the company
Understanding resources and suppliers
Stay up-to-date on Industry and World Developments
Evaluate and prioritize projects
Management Ability

Flexibility
Strong time-management skills
Demonstrable leadership and management qualities
Analysing and problem-solving skills

Qualifications and experience required

Matric or Grade 12 certificate would be an advantage
Hospitality / Hotel / Resort Management related qualification would be an advantage
2 – 4 year experience in 5 star game lodges/hotels/resorts
Valid Drivers license
Valid Passport

If you feel you are ready for this challenge and have the experience and skills required above, we would love to hear from you. Please only apply if you meet the above requirements. The successful candidate should be assertive, be initiative and be a quick thinker with the ability to work under pressure. Please forward your updated CV in MS Word format along with details of at least 3 contactable references.

Please forward all CVs to lwanda@broadhorizons.co.za

Revenue Manager Luxury Tour Operator Sandton

We are searching for a REVENUE MANAGER to work with closely with the Reservations, Sales, Marketing and Finance teams to grow revenue and improve the yield of the business for a LUXURY TOUR OPERATOR in SANDTON. This individual should have a unique combination of business acumen, technical data-analysis skills, ability to focus on detail and process, and creative problem-solving ability. This position is not a traditional hotel-type revenue management role.

KEY OUTPUTS

Forecasting and Revenue Management

Revenue forecasting for both lodge and touring businesses, including:
Weekly forecast production
Tracking of forecast accuracy over time and suggesting amendments
Assist with design and costing of tactical offers, including assisting the sales team with targeted market- and agent-specific offers
Track the effectiveness of offers

Analysis and Reporting

Support the business with ad-hoc information / reporting requests
Provide support in analysis required for setting annual lodge rates
Provide support in analysis required for setting annual group revenue budgets

Yield Management

Assist with the design and development of a standard suite of Yield reports, and be responsible for implementation and periodic reporting
Responsible for monitoring, driving and reporting on adherence to various yield- and reporting-related reservations processes.
Assist with requests for rate and/or policy exceptions within an agreed span of control
Assist with assessing the impact of, and materialisation of, group and series business

Technical Improvement

Provide guidance and support to the business specifically in Excel-related process-improvement

QUALIFICATIONS

· Commercially- or Tourism-focused degree or diploma preferred
· Experience working in a tour operator and/or lodge/hotel business, ideally in a yield/revenue management position
· A good knowledge of Tourplan
· Must be proficient with MS Office Packages and specifically be able to demonstrate superior MS Excel abilities, including the creative use of Excel to solve business problems.
· Experience using SQL an advantage

SKILLS

· Understanding of business principles, including principles of revenue and yield management and maximisation.
· Strong ability to analyse data and trends, draw conclusions, identify problem areas, and suggest solutions
· Integrity and fairness in decision-making
· Focused on quality and extreme attention to detail

PERSONAL CHARACTERISTICS

· Excellent communication skills, both written and oral
· Team player who works productively with wide range of people in diverse teams
· Diligence and self-motivation
· Attention to detail
· Hard working

This is a permanent full-time contract.

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, and this sounds like a challenge you are ready for.

Please send me your CV with an recent face photograph, details of three contactable references and a letter motivating your application.

Due to the amount of CV’s we anticipate for this appointment we will only get back to those candidate who are shortlisted. If you have not heard from us within two weeks, please consider your application as unsuccessful on this occasion.

Please forward all CVs to charlee@broadhorizons.co.za

Group Sales Manager – Direct Luxury Tour Operator Sandton

We are currently searching for a Group Sales Manager – Direct for a luxury Travel Company based in Sandton Johannesburg.

The Sales and Operations Department and each of its members will hold the responsibility for top line revenue generation for the group and will encompass both offline and integrated online sales activities for both the lodging and tour operating divisions in Africa, South America and Asia.

Requires a creative, independent, dynamic, enthusiastic, proactive, and service driven team player to join the Sales and Operations Department. This is an office based position.

The Group Sales Manager – Direct will require a detailed understanding and full utilization of the travel sales network at multiple levels as part of a multi-channel business.

This understanding includes but is not limited to the following:

Understand and maximize the complex relationships and buying patterns in our multichannel business;
Manage markets and implement pricing strategies;
Manage an effective and target driven Sales Network who are able to sell both a lodge and tour operating business;
Lead and support a direct e-commerce led sales force;
Identify, prioritize and have a current knowledge of key players in the respective focus markets. Focus markets will continuously be aligned with the group online strategy to drive new enquires and business from these markets;
Plan and execute a global online and repeat/referral Direct Sales strategy while maintaining consistent brand alignment
Develop and grow Direct Sales team for African, South American and Indian Subcontinent which includes responsibility for top line Direct revenue for Africa, South America and Asia;
Experience working with CRM systems and the ability to derive Lifetime Value of Customer data and clear channel/client data segmentation values; and
Ensure adequate interlock between sales, marketing and operations; providing the link for sales into any related forums and disseminating any related messages through the Direct Sales organisation.

KEY OUTPUTS:

Accountable for delivery against agreed revenue budgets for Direct business;
Achievement of budgeted gross margin and cost of sales;
Direct and Direct Sales Operations Managers team performance management;
Production of timely, accurate and informative set of Sales Reports on a monthly basis; and quarterly Board Reports;
Proactive capacity planning to ensure optimal revenue generation;
Travel Planner contract management;
Identification and dissemination of best practice across all direct sales teams;
Budget management for the Direct Sales cost centre;

KNOWLEDGE REQUIRED (QUALIFICATIONS AND EXPERIENCE):

Qualifications – Desirable

Qualified to degree level or equivalent as Bachelor of Commerce (Required);
Further study in E-commerce and applicability to the service industry (Preferred but not required);
Certification or diploma in Sales Management;

Knowledge, Skills & Experience

Practical experience working with and deriving insights from data driven analysis and decision making;
International sales and luxury tourism product experience;
Experience with and implementation of world class sales management and digital/e-commerce practices a distinct advantage;
Willingness to be open to ever changing and current with business trends;
Ability to, and experience in leading a geographically dispersed team;
Strong analytical ability and grasp of figures supported by good excel and modelling skills; knowledge of the application of finance business metrics with the ability to do financial modelling and strategy formulation;
Experience with enterprise software solutions and large complex organizations;
Proven track record of hitting and exceeding stretch sales targets for geographically disbursed and e-commerce sales teams;
Willingness to travel and work in a global team of professionals;
Proven leadership ability

Please forward all CVs to charlee@broadhorizons.co.za

Senior Travel Consultant Luxury Tour Operator Sandton

We are currently searching for a Senior TRAVEL CONSULTANT for a luxury tour operator based in Sandton, Johannesburg.

KEY OUTPUTS:

Provide the highest level of service to the Bateleur Travel Client Base (both internal and external) with regard to all travel requirements
Be able to converse and advise top management on all their travel requests
Be a team player
Be flexible
Be energetic
Have excellent listening skills
Have a positive attitude
Able to work independently
Be organized
Have good administration skills
Have good attention to detail skills
Have good time management skills
Able to prioritize work load for the most urgent flight and travel requests

DUTIES:

Quote and confirm domestic, regional and international flights and land arrangements
Book and issue airline tickets on the Galileo GDS Reservation System
Access the BSP Link to process EMDs
Clear Galileo Q’s twice per day
Process quotations and confirmations on the Quicktrav Front Desk system
Supply concise travel itineraries
Confirm Business and Leisure travel
Processing own refunds
Process visa applications
Capturing of booking in Tourplan
Order Forex
Emergency phone to be manned on a rotation basis for a period of one week per consultant

KNOWLEDGE REQUIRED:

Must be in possession of a Galileo Certificate and sign on code
Must be fully au fait with Galileo Ticketing on the GDS
Ticketing and Fares knowledge – IT Fare knowledge would be an advantage
Automated Refunds via Galileo/BSP Link
A current BSP Certificate with an IATA code would be an advantage
Quicktrav Front Office System
Quicktrav Invoicing System
Galileo Smartpoint
Document Producer
Tourplan is advantageous
MS Windows and MS Office
Have a basic knowledge of travel accounting for invoicing purposes
Have an excellent understanding of airline terms and travel industry knowledge

SKILLS REQUIRED:

Exceptional service ethic
Excellent attention to detail
Excellent telephone manner
Excellent command of spoken and written English
Excellent organizational and administration skills

PREVIOUS WORK EXPERIENCE REQUIRED:

Minimum of 5 years’ experience as a Senior Travel Consultant

The successful candidate must be able to work under pressure, have attention to detail, must be accurate, customer focused, a positive outlook, excellent team player, committed, hardworking and eager to learn.

Please forward all CVs to charlee@broadhorizons.co.za

Relief Executive Chef 5 Star Island Resort Mozambique

We are now in search for an experienced Exec Chef for a stunning 5* island resort in Mozambique.

We are looking for a senior level Executive Chef to oversee 6 Villa Kitchens on the island from the 22 July – 22 August 2017. The role is to support and training on new junior chefs, assist with special dietaries and ensure company standards are maintained across the villas. The candidate should enjoy working independently, and have experience in working in luxury lodges or villas in other African settings.

KEY OUTPUTS:
Service and Kitchen Management
 Run and supervise 6 Villa Kitchens
 Ensure all menus are followed and food standard is excellent at all times
 Support the chefs in daily supplies ordering from central store
 Support and train new chefs on certain recipes if necessary
 Continuous monitoring and control of dishes going out
 Make personal contact with guests where possible
 Continuous encouragement and training of staff to provide the best food experience to guests
 Be flexible when receiving unexpected request from guests and ensure you are able to accommodate unusual dietary requirements
 Oversee Kitchen Hygiene and enforce where training needed

People
 Continuous training and motivation of all kitchen staff – including on the job training
 Ensure all staff understand their responsibilities
 Work closely with Island Managers to implement standards, and staff policies

QUALIFICATIONS REQUIRED:
 Formal Chef Qualification
 At least 5+ years Chef Experience required in 5 star hotels or lodges
 International exposure is a plus

SKILLS REQUIRED:
 Spoken and written English
 Computer literate
 Passion for food and the food experience
 Ability to lead a team of people effectively
 Strong management skills, day-to-day, and long term
 The ability to motivate staff to consistently deliver
 Ability to think and act creatively within a team
 Good knowledge of hospitality operations including butler service
 Ability to work flexibly with the management of 6 different Villa kitchens

PERSONAL ATTRIBUTES:
 Patience
 Attention to detail
 Passion for training staff, creating fabulous food, and new ideas
 Good interpersonal skills
 Sense of urgency
 Passionate about guest delight
 Diligence and self-motivation to meet deadlines and keep on top of your job
 Willingness/ability to share information and teach and inspire others
 Ability to adapt and have a sensitivity to the culture of the staff

The successful candidate must be able to work under pressure, have attention to detail, must be accurate, customer focused, and have a positive outlook, excellent team player, committed, hardworking and eager to learn. Please forward your CV in MS Word format along with details of at least 3 contactable references and your food portfolio.

Please forward all CVs to lwanda@broadhorizons.co.za

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