Monthly Archives: June 2015

Relief manager 5 star World Class Private Camp Botswana

Relief manager 5 star World Class Private Camp Botswana

We are now in search for a Relief Manager for this 5 strar World Class Safari Camp in Botswana.

The position requires strong all round Lodge Management experience including operations, guest relations and staff/HR management. The ideal candidate will be a switched on, organised multi-tasker that has a personable approach. In terms of experience, a number of years at Lodge Manager / GM level of a 4 or 5 star safari lodge is required for this role.

The Lodge Manager position requires assistant or lodge management experience at a 5 star lodge property. The successful candidate will be involved in the day-to-day management alongside the GM, must be fantastic at hosting and have excellent guest relations skills and passionate about Guest delight !!!

The position in brief;

Welcoming and checking in of guests
Daily lodge banking and flight reports and reconciliations
Completing all month-end duties as per Lodge Accountant,
Compiling, monitoring and controlling of budgets during the financial year
Stock takes and control at month end
Financial and operational business reports to General Manager
Attendance of management meetings
Managing stock control
Managing Bar service and control
Management of guest delight activities
Overall oversight of hospitality food, general appearance and management of maintenance issues
Ensuring inter-lodge communications when guests move on to other lodge’s assisting with preparing Welcome Notes and Indemnities, as required
Ensuring children visiting lodge receive special kiddies menu, Planet Manager packs and are looked after accordingly
Hosting at meals as required and per schedule
Assisting with Site Inspections
Staff – Skills Development and empathy
Drive community development projects in conjunction with the Africa foundation

The ideal candidate;

Good command of the English language
An outgoing, warm, friendly personality
Confident and comfortable around affluent people
Well presented, Honest, Diligent and self-motivator
Have the ability to work under pressure and meet deadlines
High energy levels
Good staff motivator skills
Passionate about creating memorable experiences for individuals
Good interpersonal skills
Sense of urgency
Passionate about guest delight
Attention to detail
Diligence and self-motivation to meet deadlines
Willingness and ability to share information, teach and inspire others

Previous work experience required;

Minimum 2 years’ experience in managing a lodge
Experience running a Lodge or Camp a must

If this sounds like a challenge you are ready for, you have been in a management position in a 5 star Lodge property, you are passionate about World Class service delivery, ambitious and self driven, I would love to hear from you. Please email your CV along with a clear face photograph, details of three contactable references and a letter motivating your application.

Executive Housekeeper 6 Bed 5 star Private Camp Kruger

Location: Hazyview

We are in search for an Exec Housekeeper for this very small but exclusive and privately owned bush lodge in the kruger to assume full responsibility for the efficient running of the department ensuring that a courteous and efficient service is provided to the guest at all times.

DESCRIPTION OF DUTIES:

To ensure that a good image is projected by all Housekeeping employees at all times, this being helpfulness, efficiency, courtesy, appearance and cleanliness.To ensure that guest queries and complaints are being dealt with in an efficient, prompt and courteous manner achieving maximum guest satisfaction.

To ensure that all public and back of house areas are cleaned and checked for cleanliness and repair requirements on a daily basis, maintaining the highest possible standard of cleanliness.

To spot check all public and back of house areas daily with the relevant checker and cleaners in attendance

To ensure that all guest rooms are cleaned and checked for cleanliness on a daily basis maintaining the highest possible standard of cleanliness.

To check all guest rooms per day, with the relevant cleaner in attendance.

To ensure that the stipulated guest services are being provided and that guest requests are carried out.

LAUNDRY/LINENROOM

To ensure that the laundry/linen room area is supervised and that the control procedures are adhered

to at all times, mainly with outsourced company.

To ensure that all uniforms and linen are in a good state of repair at all times.

To ensure that guest laundry is dealt with carefully and efficiently ensuring maximum guest satisfaction.

To ensure that the control and effectiveness etc., of the laundry/linen in conjunction with outsourcing company is adhered to.

MAINTENANCE

To ensure that repair requirements are communicated promptly to the Maintenance Department and that Completed repairs are checked upon.

To ensure that all Housekeeping and Laundry equipment is being maintained in good order.

ADMINISTRATION AND CONTROL

To purchase and/or order cleaning and guest supplies according to Company policy maintaining the lowest possible stock levels and adhering to the budgeted expenditure allowance.

To carry out stock takes as and when required. (Operating equipment, guest consumables)

To draw up the Department’s duty rosters weekly in accordance with the demand of business.

To draw up the Department’s leave rosters annually in advance.

To forward expenditure budget proposals as and when required.

HEALTH AND SAFETY

To ensure that the security arrangements are being maintained according to Company policy.

To ensure that the fire department requirements are adhered to.

To ensure that the requirements of the Occupational Health and Safety Act are being adhered to.

To ensure that all Housekeeping employees are conversant with the hotel’s evacuation procedures and to participate in regular fire/evacuation drills.

To ensure that Workmen’s Compensation procedures are being followed in the event of accidents on duty.

MARKETING AND SALES

To personally maintain guest contact at all times.

HUMAN RESOURCES

To ensure that the Company’s employment procedures are complied with.

To be conversant with the company’s Rules and Regulations, disciplinary and grievance procedures, trade union agreements, wage agreements, Bargaining Council agreement and Labour Relations Act and to participate in the application of these documents at all times.

To provide induction and on-job training to all new, transferred and promoted Housekeeping employees.

To train all in-service and development trainees allocated to the Housekeeping department in accordance with their syllabus.

To ensure that all Housekeeping employees are being trained to Company standards and in accordance with the National Qualification Framework.

To appraise the work performance of all Housekeeping employees regularly.

To attend training courses as and when requested.

To adhere to the Company’s disciplinary and grievance procedures.

To endeavour at all times to promote and maintain sound industrial relations enduring that regular meetings with supervisors and housekeeping employees are being held.

GENERAL

To carry out any other duties as may be required from time to time. (e.g. Reception, Curio Shop, Admin).

To carry out Duty Management when required.

If you have the experience, the skills and knowledge, you are passionate about guest delight, you manage your team from the front and by example and you love working in the bush I would love to hear from you. Please send me your CV along with a face photograph, details of three contactable references and a letter motivating your application.

Test Post

Test Post

Pastry Chef De Partie award winning Restaurant Johannesburg

Pastry Chef De Partie award winning Restaurant Johannesburg

Location: Gauteng

I am now in search of a strong Pastry CDP. The candidate I am looking for must have solid and sound experience in a 5 star property or Fine Dining Restaurant with a proven track record and excellent references. This property on your CV would be an oustanding achievement and will be great for your career moving forward.

Main purpose:

To be responsible for the running of the whole section and assist the senior chefs in managing the kitchen effectively.

Duties & Responsibilities:
Working with the Executive Chef and the kitchen team to maintain high standards in the quality of food both as to its preparation and its presentation
Working in all areas of the kitchen

Inform the senior chef on duty of anything which is broken or finished
Preparing the mise en place needed for service and ensuring that the kitchen is set up ready for service.

Reporting directly to the Executive chef any problems that pertain to the kitchen

All food to be tasted on a daily basis.

Provide outstanding and friendly service to the guests at all times

Stock Control:

Receiving & checking the quality of produce delivered.
Check all requisitions is strictly followed by other departments
Discuss all provisions-related problems directly with the Executive Chef on a daily basis.
Check proper storage of all equipment.
Efficient stock control including regular stock rotations of the Fish, Meat and Walking Fridges as well as the freezers.
Reducing and controlling the amount of breakages and wastage in your areas of responsibility

Hygiene, Health and Safety & Maintenance:

Maintain the cleanliness and organization of the kitchen at all times
Maintaining hygiene standards in all areas of the Kitchen i.e. Dry store, Fridges etc
Ensure that all equipment is clean and in good working order
Maintaining hygiene standards in all food preparation and restaurant back of house areas

Be on the lookout for all maintenance issues and ensure that the correct persons are contacted and that the work is carried out to the correct standard

Abilities and Skills:

A Passion for PASTRY first and foremost and ambition to improve your skills
Excellent communication skills and the ability to communicate in English
Effective listening skills
Excellent interpersonal skills – may have to interact with guests
Organisational skills – Ability to plan, coordinate, execute and follow up
Ability to work alone and as part of a team
Ability to multitask
Excellent time management skills
Ability to motivate yourself
Knife skills
Basic knowledge of HACCP and Hygiene
Flexable
Ambitious
Must be of sober habits
Neat and presentable

Qualifications:

Formal cookery diploma
3 years experience in 5 * Hotel

If you have the experience and are ready to join this great brigade where you will learn a vast amount to move your career to the next level I would love to hear from you. Please send me your CV, a recent face photograph and details of three contactable references.

Sommelier 5 star World Class Hotel Umhlanga

Sommelier 5 star World Class Hotel Umhlanga

Location: Umhlanga

I am now in search of a qualified sommelier for this award winning, 5 star World Class Hotel in Umhlanga Rocks.

Minimum Requirements:

· A diploma in Hotel Management

· 3-4 years’ experience as a Sommelier in a 4/5 star hotel

· Strong knowledge of wine service procedures

Skills:

· Strong command of English combined with good written skills

· Ability to work in a team

· Ability to up-sell, describe and recommend beverage products

Key Responsibilities:

· Responsible for promoting and maximizing beverage sales

· Follows and ensures that the company beverage standards of service are being adhered

· Provides prompt, attentive and courteous service to every guest

Staying abreast of the latest trends in both the culinary, and wine and spirits world

Helping customers choose the correct wine for a meal
Planning the wine menu
Decanting wines, especially red wines over 10 years old
Choosing and ordering wines that best fit the menu and patrons
Knowing the proper way to store various types of wines
Managing the inventory of the wine cellar
Cultivating relationships with distributors and vintners

If you have the experience and would like to be apart of this amazing food and beverage team, I would love to hear from you. Please send your CV, along with details of three contactable references, a recent face photograph and a letter motivating your application.

Chef De Partie award winning Restaurant Stellenbosch

Chef De Partie award winning Restaurant Stellenbosch

Location: Stellenbosch

I am now in search of a very strong CDP who is strong in ALL AREAS OF THE KITCHEN. The candidate I am looking for must have solid and sound experience in a 5 star property or Fine Dining Restaurant with a proven track record and excellent references. This property on your CV would be an outstanding achievement and will be great for your career moving forward.

Main purpose:

To be responsible for the running of the whole section and assist the senior chefs in managing the kitchen effectively.

Duties & Responsibilities:

Working with the Executive Chef and the kitchen team to maintain high standards in the quality of food both as to its preparation and its presentation
Working in all areas of the kitchen
Inform the senior chef on duty of anything which is broken or finished
Preparing the mise en place needed for service and ensuring that the kitchen is set up ready for service.
Reporting directly to the Executive chef any problems that pertain to the kitchen
All food to be tasted on a daily basis.
Provide outstanding and friendly service to the guests at all times
Plating of continental breakfast buffets, cooked breakfasts, lunch, afternoon tea, and dinner when needed and to the correct standard

Stock Control:
Receiving & checking the quality of produce delivered.
Check all requisitions is strictly followed by other departments
Discuss all provisions-related problems directly with the Executive Chef on a daily basis.
Check proper storage of all equipment.
Efficient stock control including regular stock rotations of the Fish, Meat and Walking Fridges as well as the freezers.
Reducing and controlling the amount of breakages and wastage in your areas of responsibility

Hygiene, Health and Safety & Maintenance:
Maintain the cleanliness and organization of the kitchen at all times
Maintaining hygiene standards in all areas of the Kitchen i.e. Dry store, Fridges etc
Ensure that all equipment is clean and in good working order
Maintaining hygiene standards in all food preparation and restaurant back of house areas
Be on the lookout for all maintenance issues and ensure that the correct persons are contacted and that the work is carried out to the correct standard

Abilities and Skills:
A Passion for cooking first and foremost and ambition to improve your skills
Excellent communication skills and the ability to communicate in English
Effective listening skills
Excellent interpersonal skills – may have to interact with guests
Organisational skills – Ability to plan, coordinate, execute and follow up
Ability to work alone and as part of a team
Ability to multitask
Excellent time management skills
Ability to motivate yourself
Able to work in all areas of the kitchen – Cold Kitchen, Pastry, Meat ,Fish and Sauces
Knife skills
Good wine knowledge, able to understand food & wine pairing
Basic knowledge of HACCP and Hygiene
Flexable
Ambitious
Must be of sober habits
Neat and presentable

Qualifications:
Formal cookery diploma
3 years experience in 5 * Hotel

If you are a passionate chef wanting to work with one of the country’s finest chefs where you will be able to develop really strong foundations in one of the country’s finest Restaurant’s, I would love to hear from you. Please email me a copy of your updated CV along with a recent face photograph, details of three contactable references and a letter motivating your application.

Sous Chef 5 star Privately owned Game Lodge Madikwe

Sous Chef 5 star Privately owned Game Lodge Madikwe

Location: Madikwe

We are in search of a passionate and driven chef to join this world renowned, award winning 5 star property in The Madikwe Game Reserve.

You will be expected to
Support Executive Team in all kitchen management duties
In absence of Executive Team, assume responsibilities
Ensure food cost is adhered to
Ensure all menus are followed and food standard is excellent at all times
Ensure all dietaries are catered for on a daily basis, to the best of lodge ability
Ensure all Food styling as per the Food Fundi Guidelines
Ensure picnic breakfast/lunches and packed meals are as per the lodge standard
Ensure breakfast shifts are checked and food is according to lodge standards
Be present at the camp you are assigned to for dinner service to run the service and assist dinner chef on duty where necessary
Train each chef on recipes and the proper use of the ingredients
Check and control all preparation of dishes
Make personal contact with guests every day in the camp you are assigned to
Continuous encouragement and training of staff to provide the best food experience to guests
Print recipes for guests upon request and present as per the lodge standard
Be flexible when receiving unexpected request from guests and ensure you are able to accommodate unusual dietary requirements
Help to create new dishes and inspire the executive team – help create new dishes as part of the executive team.
Help the executive team to control stock movements
Manage Kitchen Hygiene

People
Oversee and ensure good communication with all kitchen staff and Executive Team.
Continuous training and motivation of all kitchen staff – including on the job training, food workshops, training on kitchen equipment and hygiene
Ensure food standards are kept in team work with Executive Chef team.
Train new dishes and skills to all junior kitchen staff
Work with Staff chef to ensure the staff food is delicious and nutritious
KNOWLEDGE REQUIRED:
Kitchen management skills
Basic knowledge of food preparation – knowledge of techniques, equipment needed, storage/handling techniques
Basic hygiene and health standards
Knowledge of quality control, costs and other techniques for maximising the product
Knowledge of dietaries, food requirements to meet standards of service and evaluation our guests’ needs
Good knowledge of English in the spoken as well as the written form
QUALIFICATIONS REQUIRED:
Formal Chef Qualification
At least 5+ years Chef Experience required in upmarket hotels or lodge larger than 20 rooms
SKILLS REQUIRED:
Creative cooking
People and communication skills
Motivation and inspiration of kitchen staff
Basic computer skills
PERSONAL ATTRIBUTES:
Attention to detail
Passion for training staff, creating fabulous food, and new ideas
Good interpersonal skills
Sense of urgency
Passionate about guest delight
Diligence and self-motivation to meet deadlines and keep on top of your job
Willingness/ability to share information and teach and inspire others
Willingness for work long hours

The successful candidate must be well spoken in English, able to work under pressure, have attention to detail, must be accurate, customer focused, have a positive outlook, excellent team player, committed, hardworking, and eager to learn as well as share knowledge. If this sounds like a challenge you are ready for and in joining this amazing team I would love to hear from you. Please forward me your CV along with a clear face photograph, details of three contactable references and a letter supporting your application.

Spa Therapist 5 Star Privately owned Game Lodge Timbavati

Spa Therapist 5 Star Privately owned Game Lodge Timbavati

Location: Hoedspruit

I am now in search for a Spa Therapist for this beautiful 5 star privately owned Game Lodge in the Timbavati.

Minimum requirements Beauty therapy qualification MUST have worked in a hotel/lodge environment before. Excellent English, communication skills, duties will include a range of beauty treatments facials, waxing, massages, body wraps, pedicures and manicures. We are looking for a person who has an exceptional eye for detail, and who is flexible to join this lodge team.

If this sounds like a challenge you are ready for, you have the necessary skills, and experience I would love to hear from you. Please email me your CV along with details of three contactable references, a recent face photograph and a letter motivating your application.

Front of House Manager / Host/ess 5 Star Luxury Boutique Hotel Sandton

Front of House Manager / Host/ess 5 Star Luxury Boutique Hotel Sandton

Location: Sandton

I am now in search of a Junior Manager/ Host or Hostess for this exclusive boutique property in Sandton. Your main function is Hosting/ Front of House and will include some admin work, processing food orders along with being involved in the Hotel Operations.

The ideal candidate will have completed a Hotel Management diploma recently, I am looking for somebody who is really passionate about delivering exceptional WORLD CLASS service, somebody energetic who will be the ‘face’ of this exclusive property and actively involved with liaising with our guests ensuring a memorable stay.

If this sounds like something you are ready for, you have studied hotel management and are passionate about guest delight I would love to hear from you. Please send me your CV along with a recent face photograph, details of three contactable references and a letter motivating your application

Pastry Chef Award Winning Restaurant Cape Winelands

Pastry Chef Award Winning Restaurant Cape Winelands

Location: Stellenbosch

I am in search for a really outstanding, passionate, energetic and creative individual for this World Class award winning property in Stellenbosch. There is a real emphasis on quality and fresh ingredients and a great opportunity to work with a very talented chef

Required;

- Relevant qualification and experience in Pastry having studied and worked from Commi through the ranks

- At least 5 years working experience within 5 star reputable properties

- Excellent references

- Professional, enthusiastic, diligent nature

If this sounds like a challenge you are ready for I would love to hear from you. Please send your CV with a clear face photograph and details of three contactable references along with your food portfolio and a letter motivating your application

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