Monthly Archives: July 2014

Reservationist for stunning 5 star Game Lodge in KZN

Reservationist for stunning 5 star Game Lodge in KZN

Date Job Posted: 07-Jul-2014

Location: Hluhluwe

I am in search of an energetic, forward thinking, very organised and focussed individual to manage the Reservations and Back Office of this stunning 5 star Lodge in KZN.

The candidate needs to have experience in Reservations & thorough knowledge of nightsbridge & a good knowledge of pastel.

The candidate needs to have VERY GOOD references and be a peoples person.

The Candidate will primarily be responsible for reservations & reception. Checking in & out of guests. Invoicing & general front & back office duties. Certain overseeing of staff & their duties. Hosting once a week.

Please email me with your CV, a recent face photograph and details of three most recent referees if this sounds like a challenge you are ready for and have the necessary skills and experience.

Sales and Marketing Exec for 5 star Luxury Island Lodge

Location: Gauteng

I am looking for an experienced Sales Executive- a candidate who can walk the talk, who seals deals and ensure we have targeted occupancies achieved. A real go getter !!!!!!

The candidate MUST HAVE exposure to a large base of US and UK agents as well as in-bound operators
The candidate MUST be self-motivated, driven and manage their own department and budget
International and domestic travel will be required
You will work within a small team of 5 people at our JHB Head office.
As with most sales positions a portion of salary will be dependent on revenue/occupancy and this will be agreed upon with the MD and payable quarterly
Ideally the person would need to join from another reputable 5 star brand
In an ideal world the candidate would suite the brand- ie mid 30’s; lots of drive and passion, balanced with good experience and a mature thinker !!!!
This is a long term position and the suitable candidate will need to develop the brand on an international stage We envision a CTC salary of between R 40 000 and R 50 000 dependant on experience and suitability.
We do not offer medical aid or provident funds at present.

If this sounds like a challenge you are ready for, and have the necessary sales experience with a leading brand, I would love to hear from you. Please email me your CV with a face photograph and details of three most recent referees.

Field Guide and Reservations/Back office Couple for stunning 5 star lodge in KZN

Date Job Posted: 06-Jul-2014

Location: Hluhluwe

I am now in search of an energetic, driven and passionate couple for this beautiful lodge in KZN.

Reservations/ Back office

The candidate needs to have experience in reservations & thorough knowledge of nightsbridge & a good knowledge of pastel.

The candidate needs to have VERY GOOD references and be a peoples person.

The Candidate will primarily be responsible for reservations & reception. Checking in & out of guests. Invoicing & general front & back office duties. Certain overseeing of staff & their duties. Hosting once a week.

Ranger

FGASA Level 2 (preferably) – min 3 years experience

Skippers licence or experience with boats.

Good knowledge of birds.

Good references.

If this sounds like a challenge you are ready for I would love to hear from you. Please email me your CV’s with two contactable references and a recent face photograph of each of you.

Chef De Partie 5 star World Renowned Hotel Cape Town

Date Job Posted: 06-Jul-2014

Location: Cape Town

I am now in search of a very strong CDP who is strong in ALL AREAS OF THE KITCHEN. The canidate I am looking for must have solid and sound experience in a 5 star property or Fine Dining Restaurant with a proven track record and excellent references. This property on your CV would be an oustanding achievement and will be great for your career moving forward.

Main purpose:

To be responsible for the running of the whole section and assist the senior chefs in managing the kitchen effectively.

Duties & Responsibilities:
Working with the Executive Chef and the kitchen team to maintain high standards in the quality of food both as to its preparation and its presentation
Working in all areas of the kitchen

Inform the senior chef on duty of anything which is broken or finished
Preparing the mise en place needed for service and ensuring that the kitchen is set up ready for service.

Reporting directly to the Executive chef any problems that pertain to the kitchen

All food to be tasted on a daily basis.

Provide outstanding and friendly service to the guests at all times

Plating of continental breakfast buffets, cooked breakfasts, lunch, afternoon tea, and dinner when needed and to the correct standard

Stock Control:

Receiving & checking the quality of produce delivered.
Check all requisitions is strictly followed by other departments
Discuss all provisions-related problems directly with the Executive Chef on a daily basis.

Check proper storage of all equipment.

Efficient stock control including regular stock rotations of the Fish, Meat and Walking Fridges as well as the freezers.
Reducing and controlling the amount of breakages and wastage in your areas of responsibility

Hygiene, Health and Safety & Maintenance:

Maintain the cleanliness and organization of the kitchen at all times
Maintaining hygiene standards in all areas of the Kitchen i.e. Dry store, Fridges etc
Ensure that all equipment is clean and in good working order
Maintaining hygiene standards in all food preparation and restaurant back of house areas

Be on the lookout for all maintenance issues and ensure that the correct persons are contacted and that the work is carried out to the correct standard

Abilities and Skills:

A Passion for cooking first and foremost and ambition to improve your skills
Excellent communication skills and the ability to communicate in English
Effective listening skills
Excellent interpersonal skills – may have to interact with guests
Organisational skills – Ability to plan, coordinate, execute and follow up
Ability to work alone and as part of a team
Ability to multitask
Excellent time management skills
Ability to motivate yourself
Able to work in all areas of the kitchen – Cold Kitchen, Pastry, Meat ,Fish and Sauces
Knife skills
Good wine knowledge, able to understand food & wine pairing

Basic knowledge of HACCP and Hygiene
Flexable
Ambitious
Must be of sober habits
Neat and presentable

Qualifications:

Formal cookery diploma
3 years experience in 5 * Hotel

We are offering:

R8 500
6% pension paid by employee, 6% pension contribution by company
30 consecutive days annual leave
8 days off per month

Exec Chef BRAND NEW 5 STAR WORLD CLASS PROPERTY- EXCELLENT OPPORTUNITY Limpopo

Date Job Posted: 06-Jul-2014

Location: Bela Bela

“An Exciting Opportunity has arisen for an established high quality, brand new astoundingly luxurious boutique property in Limpopo province”

You will need to be passionate about food and be keen to motivate and develop the kitchen team to a high level of service and be approachable and be able to converse with all members of the team

Skills required

Passionate about food and service

Organised and a good planner

Strong man management skills

Able to converse with staff and clients

Excellent organisation , planning and management skills

Commitment to mainlining high standards of Food

Top Food and Hygeine / health and safety management

Able to build relationships in the kitchen and other departments

In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up to date copy of your Curriculum Vitae in a Word Document format along with a clear face photograph, your food portfolio and details of three contactable references.

Lodge Manager for spectacular 5* Lodge in Botswana

Date Job Posted: 06-Jul-2014

Location: Botswana

We are searching for an experienced Lodge Managers for two spectacular 5* Lodges situated in the Okavango Delta in Botswana. Fantastic opportunity to join a well established Hospitality Group and the position offers excellent career growth.

PERSONAL CHARACTERISTICS:

· Good command of the English language

· An outgoing, warm, friendly personality

· Confident and comfortable around affluent people

· Well presented, Honest, Diligent and self-motivator

· Have the ability to work under pressure and meet deadlines

· High energy levels

· Good staff motivator skills

· Passionate about creating memorable experiences for individuals

· Good interpersonal skills

· Sense of urgency

· Passionate about guest delight

· Attention to detail

· Diligence and self-motivation to meet deadlines

· Willingness and ability to share information, teach and inspire others

KNOWLEDGE & PREVIOUS WORK EXPERIENCE REQUIRED:

· Minimum 2 years’ experience in managing a lodge

· Experience running a Lodge or Camp a must

In order to apply for the above position, please send your CV in a Word format, together with a recent, clear face photograph and contact details of three references.

HR Recruitment Facilitator Sandton

Date Job Posted: 06-Jul-2014

Location: Sandton

My client is now in search of a dynamic, self- motivated, current thinking, highly organised and proactive Recruitment specialist that enjoys the mix of daily structure with sporadic interjections of last minute projects is needed to join the our Human Resources team at as a Recruitment Facilitator.

KEY OUTPUTS:

Provide extensive knowledge of, and preferably, hands-on experience with as wide an array as possible of digital and traditional HR Recruitment methods
Integrate and combine best practices from traditional recruitment, job descriptions and succession and development via a digital lens, and tap into the tacit knowledge and specific needs and culture of the business to provide sound strategic planning for highly-effective, fully-integrated recruitment, talent pool and job description projects
Look continually for new recruitment opportunities with both traditional and digital avenues to enhance business performance
Understand industry/market best practices and strive to incorporate them seamlessly in day-to-day recruitment processes
Find opportunities to keep the rest of the Human Resources team current on the latest digital recruitment trends

RESPONSIBILITIES AND ACCOUNTABILITIES:
Maintain and develop the current Recruitment strategy and systems to ensure a solid recruitment platform for the group to leverage off
Create and maintain regular recruitment reports for the business with clear analysis to guide recruitment and commercial decision making
Manage talent pool systems (external or internal) to ensure that our reach is optimized for sustainability and right fit
Run digital recruitment and databases efficiently and economically to ensure that we get the right candidates at the right time all the time
Ensure all recruitment needs are delivered on time and on budget
Ensure data, talent pools and job descriptions are aligned and reported back to the business
Maintain, update and develop the Job Descriptions group project
Ensure the appropriate branding and brand messages are used in recruitment and administration
Support all requests from other areas of the business requiring recruitment and job descriptions and Ensure human capital data is captured in line with our data management strategies and digital systems, and that the storage and use of it complies with Data Protection laws
Maintain excellence in recruitment and future global recruitment trends and be an ambassador for recruitment within the business
Consistency, stamina, discipline and reliability needed to deliver the recruitment group strategy
Interviewing, Writing skills, time-keeping and communication skills to ensure accurate recruitment and talent pool identification, in the traditional and digital sphere, to respond and align to the business needs
Pro-activeness, curiosity and networking skills to ensure that the recruitment and talent pools are current, relevant, responding to current generational needs as well as becoming more digital
High emotional IQ and people skills so as to consult with all levels of people in the business
Developed organisational and prioritisation skills to be able to ensure efficient running of the recruitment needs
Pro-activeness, willingness and openness to change so as to embrace and develop new projects as the business needs require
Collaboration and communication skills when starting up new projects and liaising with all Managers and other departments
HR knowledge, process and organisational, prioritisation and strong people skills to organise, champion, drive and co-ordinate the companies Job Descriptions
Basic budget & management accounts experience so as to manage the Recruitment budget
Good negotiation skills for rate negotiation with agencies
Completing monthly Recruitment reporting
Attend weekly and monthly HR meetings
Be participative and involved in the compilation and completion of the Action Logs
Championing and coordinating of Departmental Cross Training within the company
Management of parking and access cards
Update and maintain the telephone extension list
Champion, drive and ensure that the induction process is happening as per the companies policies and procedures
Champion, inform, coordinate and drive our internal induction days
Relationship building within the company for effective understanding, implementation and development of the HR portfolio within the company.

If this sounds like a challenge you are ready for and you have the necessary skills, knowledge and experience then I would love to hear from you. Please email me your CV with the details of three contactable references and a clear face photograph.

QUALIFICATIONS REQUIRED:

HR Qualification – Bachelor’s Degree or other
Minimum 1 years’ experience working in a recruitment environment
Thorough understanding of the recruitment process and workflow
Ability to work under pressure and on several projects simultaneously
Understanding of traditional and digital recruitment systems, development and standards
Broad knowledge of new and emerging recruitment trends
Recruitment experience in system compilation, interviewing and administration
Excellent Computer skills with strong focus on Word, Excel and PowerPoint
Good writing skills
Well – developed communication skills
Well – developed people skills
Training experience would be advantageous

PREVIOUS WORK EXPERIENCE REQUIRED:

Minimum 1 year or more in a recruitment environment
&Beyond experience would be advantageous

PERSONAL ATTRIBUTES:

Patience and inter personal skills
Be proactive
Pay attention to detail
An ability to work under pressure
Be fun loving
Have lots of energy
Excellent listening skills
Flexibility coupled with decisiveness
High professionalism
People skills
Curiosity
Passion for training and developing people

Lodge Wholesale Travel Consultant Sandton

Date Job Posted: 06-Jul-2014

Location: Sandton

Our staff are the strength and the future of this company. We are now in search of an experienced Travel Consultant with wholesale experience

KEY OUTPUTS:

Creative and out of the box planning and designing of leisure FIT tailor-made itineraries for our lodges/camps in combination with some 3rd party product
Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents
Proactive designing of itinerary ensuring routing and product knowledge is applied to providing the operator with best itinerary for their guests
Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers
Upholding the values of the company
YIELDING OF BEDS

KNOWLEDGE REQUIRED:

Good understanding of delivering excellent service to agents/guests
An in-depth knowledge of Tourplan or a similar booking system
An in-depth geographical, logistical and product knowledge of South, Southern or East Africa
A willingness and aptitude to learn

SKILLS REQUIRED:

Communication skills and an excellent command of the English language (spoken and written)
Time & desk management including working in an orderly focused manner
The ability to work under pressure and show initiative
Understanding of the travel industry – inbound Tour Operating specifically would be preferable
Attention to detail
Elaborating in writing explanations or descriptions
Exceptionally client/guest focused
Must be computer literate and have an in-depth knowledge of Word and Excel
Calm and professional manner of servicing agents/guests
An independent, curious and “can do it” nature

EXPERIENCE REQUIRED:

Must have at least 3 – 5 or more years inbound tour operating experience

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.

If this sounds like a challenge you are ready for and you have the required knowledge, skills and experience then I would love to hear from you. Please email me your CV with details of three contactable references and a clear face photograph.

Lodge Manager 5 Star World Class Luxury Game Lodge Sabi Sands

Date Job Posted: 06-Jul-2014

Location: Skukuza

I am now in search of a Lodge Manager for this stunning 4 Roomed Luxury Lodge in the Sabi Sands

Key Functions of the lodge Manager

Welcoming and checking in of guests
Daily lodge banking and flight reports and reconciliations
Completing all month-end duties as per Lodge Accountant,
Compiling, monitoring and controlling of budgets during the financial year.
Stock takes and control at month end
Financial and operational business reports to General Manager
Attendance of management meetings
Managing stock control
Managing Bar service and control
Management of guest delight activities
Overall oversight of hospitality food, general appearance and management of maintenance issues
Ensuring inter-lodge communications when guests move on to another &Beyond lodge Assisting with preparing Welcome Notes and Indemnities, as required
Ensuring children visiting lodge receive special kiddies menu, Planet Manager packs and are looked after accordingly
Hosting at meals as required and per schedule
Assisting with Site Inspections
Staff – Skills Development and empathy
Drive community development projects in conjunction with the Africa foundation

PERSONAL ATTRIBUTES:

Good command of the English language
An outgoing, warm, friendly personality
Confident and comfortable around affluent people
Well presented, Honest, Diligent and self-motivator
Have the ability to work under pressure and meet deadlines
High energy levels
Good staff motivator skills
Passionate about creating memorable experiences for individuals
Good interpersonal skills
Sense of urgency
Passionate about guest delight
Attention to detail
Diligence and self-motivation to meet deadlines
Willingness and ability to share information, teach and inspire others

KNOWLEDGE & PREVIOUS WORK EXPERIENCE REQUIRED:

Minimum 2 years’ experience in managing a lodge
Experience running a Lodge or Camp

This is an amazing opportunity for somebody who is really PASSIONATE about Hospitality and would be a proud ambassador of this remarkable property. If this sounds like an opportunity you are ready to embrace and you have the relevant experience, skills and knowledge to manage this amazing property I would love to hear from you. Please send me your CV with details of 3 contactable references and a clear face photograph.

Front of House Manager 5 Star World Class Boutique Hotel Winelands

Date Job Posted: 06-Jul-2014

Location: Stellenbosch

I am now in search two exceptionally talented Front of House Managers with very strong Food and Beverage service experience and outstanding wine knowledge for one of the leading properties in the country.

General Purpose of the Position
To make each guest feel that his or her presence is important by providing special service and
attention, tailored to the guests needs. To develop and maintain a sincere desire to please your
guests. To handle complaints courteously; don’t take them personally. To help guests feel welcome,
to host, to manage staff, supervise and control all service within the Food and Beverage depatartment. To manage the front of house operations to the required standards within the agreed budgetary limits and parameters of the law.
“To give guests a complete experience and a perfect stay” as per our Purpose and Values
Statement.
Main Duties and Responsibilities
To ensure that the day to day operations of FOH are carried out according to the standards of
the company and as specified by senior management.
To manage, delegate to, support and assist FOH personnel as required.
To brief all FOH staff at the start of their shift regarding groups, VIP’s, special events, meal
themes and applicable décor and any other pertinent information.
To lead by example with appearance and personal hygiene and to ensure that all FOH personnel
on shift look neat and professional in their respective uniforms at all times.
To monitor the performance and morale of FOH staff and report to the Manager when
necessary.
To practice conflict resolution in order to ensure mutual respect amongst all staff.
To facilitate disciplinary action if necessary and recommend commendations/recognition when
due.
To ensure that the cleanliness, hygiene and sanitation of FOH areas are immaculately
maintained at all times according to the standards of the company and as specified by senior
management.
To ensure that all repair and maintenance problems that need attention are reported to the
relevant parties and to ensure the appropriate action is taken.
To perform every task that you undertake to the very best of your ability.
To inspire FOH personnel to perform every task to the very best of their ability.
To carry out on the job training to ensure that personnel are constantly growing and improving.
To maintain a positive attitude and a courteous and professional demeanor at all times.
To have a complete knowledge of World Class Property
To take every possible action to create an atmosphere of relaxation and enjoyment.
To ensure that all guests receive superior, friendly and personalised attention and service
throughout their stay.
To ensure that a warm FOH presence and a genuine willingness to serve and assist is
maintained at all times.
To anticipate and respond to all guest needs quickly, efficiently and courteously.
To ensure that any guest complaints are resolved quickly, efficiently and courteously and
brought to the attention of senior management.
To ensure that daily beverage stock takes are carried out and that the specified par levels are
maintained.
To accurately record breakages and losses of stock and assets.
To communicate with all other operating departments, particularly; Housekeeping, Maintenance
and Kitchen to ensure that they are informed of any all matters that concern them.
To report any breach of company policy to senior management.
To maximize revenue by making use of up selling techniques.
To be friendly with guests but avoid personal involvement; your professionalism will help them
understand that your relationship is that of employee-guest, not that of intimate friends.
Critical Result Areas for Appraisal/Measurement
Guest satisfaction.
Productivity and efficiency.
Overall work quality.
Knowledge and application of the companies’ purpose and value statement.
General Knowledge about area, activities
Ability to solve problems and find solutions.
Demonstration of leadership skills.
Ability to cope under pressure.
Written and verbal communication skills.
Reaching of FOH sales targets.
Adhering to the expense budget.
Duty Management:
To actively participate in duty management shifts as and when required.
To be flexible within your job and to be able to fulfill any other duties that you may be asked to perform.

Salary
R10 000 Contribute 50 % towards Medical Aid

This is an outstanding opportunity for a candidate who would like to be apart of this World Class 5 Star, Award Winning Boutique Hotel, growth opportunities within the company are endless, having the property and appointment on your CV will be very advantageous to your career moving forward. If this sounds like a challenge you are ready for I would love to hear from you. Please email me your CV with details of three contactable references and a clear, professional face photograph.

Please only reply if you have EXCEPTIONAL Food and Beverage and Wine knowledge with experience in a 5 star property or a reputable Fine Dining Establishment.

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